[Resolved] Vivo Mobile India — earphone is not work

Er Shubham Singh

from Nagaur, Rajasthan

Address:	Alwar, Rajasthan, 301030
Website:	Vivo

I've purchased vivo v9 (Youth) mobile 5 months back, they've give earphones, now those are not functioning properly. On both the side. Sound is coming very slow. So i want replacement for that. I have warrenty for 6 months and it is written in guide that if any complaint on accessories before the 6 months of purchase it'll get replaced or get it repaired. Now i want my earphones replaced or repaired as soon as possible. I've attached my purchase bill to this document. Please go through it.
Hope my problem will get solved as soon as possible.

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Jan 1, 2019

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2018

Vivo Mobile India Customer Care's response Hi Er Shubham Singh, sorry for the inconvenience caused. Kindly wait for sometime, we will get back to you shortly.

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Comments

ramesh sankaranarayanan

from Ernakulam, Kerala

I had purchased y71 vivo mobile headset last month and yesterday it hanged and could not use phone at a crucial moment. gets heated up.when I went to ur tambaram service centre he says software updation should be done and all data will be erased. How a new phone not work like this. Didn't have this problem ever before. How will you compensate me?

Vivo Mobile India Customer Care's response, Dec 3, 2018

Verified Support

Hi ramesh sankaranarayanan, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

[email protected]

from Mumbai, Maharashtra

Hi I am Rahul Sarkar customer of VIVO HANDSET, recently i have visited the service centre of VIVO, BARASAT.but the stuff your service centre is too lazy and dont provide the good service as much customer deserved.u

Vivo Mobile India Customer Care's response, Dec 10, 2018

Verified Support

Hi Rahul Sarkar, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]