[Resolved] Vivo Mobile India — earphones

Aamir behlim

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400102

I have buy vivo v9 pro 2months ago and after 1 month its earphone sound of one side didnt work. When i go to service center they say it didnt replaced because its not totally damaged and dust is there what you are trying to do. Replace my earphone beacuse its only 2 months. Invested 26000 rs. On this phone and didnt satisfied with your accessories. I want to replace my earphone because its in gurrantee period. Please take action as earlier as possible.

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Dec 1, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2018

Vivo Mobile India Customer Care's response Hi Aamir behlim, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com

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Comments

krgupta25

from Mumbai, Maharashtra

Sir main Mumbai Ghatkopar west se hun yaha ek shop hai jo mop pe se jaayda market rate pe mobile sale krta hai. For example v11pro mop pe hai 24500 to wo mRP 26000 k hisab se sale krta hai. Us ka name aur address main sab bata sakta hun laikin us k khilaf jald se jald kadam othaye.

Vivo Mobile India Customer Care's response, Nov 3, 2018

Verified Support

Hi krgupta25, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]