[Resolved]  Vivo Mobile India — earphones not working

Address:

Amritsar, Punjab, 143115

Hlo sir, i bought your vivo v11pro smart phone on the 7th of november. As usual i got earphones with it. But the problem with earphones is that, one sided of it is not working properly. And for ur kind information earphones are under warranty yet. So, i want to replace my earphones under your given warranty beside this, i also tell you that a few days ago. I went to vivo centre by mentioning their address:national shopping complex shop21, near civil hospital, amritsar... But they refused for replacement of earphones. So, its my humble request to solve my problem as soon as possible.