[Resolved] Vivo Mobile India — for not getting the cashback

Arpit Yaduvanshi

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi

My Name Is Arpit Yadav.I have purchased Vivo V11Pro on 16 Sept 2018 and I was entitled for a cashback of Rs.2000 within 90 days of purchasing the phone but i havent received the cashback yet it has been more than 6 months and i am still waiting for my refund.Companies officials are not paying attention to my problems.This Is their duty to resolve my issue but even after my several attempts talking to vivo customer care they are unable to help me out. Pls help me out so that i can get my cashback.

+2 photos

Was this information helpful?

No (0)

Yes (0)

May 28, 2019

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2019

Vivo Mobile India Customer Care's response Hi Arpit Yaduvanshi, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com