Vivo Mobile India — Green line appearing after Software update in Vivo x60

Vivo Mobile India — Green line appearing after Software update in Vivo x60

V viki@143 from Karaikudi, Tamil Nadu Dec 10, 2022 Dec 12, 2022 This thread was updated on Dec 12, 2022

I was using Vivo X60 pro for last 1 year and its under warranty till today 11 Dec 2022. Last week i did a software update as per recommended by the phone, After updating suddenly a green line appeared on my phone from top to bottom. When i tried to contact local vivo service Centre ( Karaikudi ) - they considered it as a physical damage showing a small scratch on top of the mobile but i heard that it is happening to many vivo users and it should be fixed by vivo. Please consider my issue as priority and resolve my issue asap. Otherwise i will proceed to take legal action against this issue. Was this information helpful? No (0) Yes (0)

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Vivo Mobile India Customer Care

from Mumbai, Maharashtra

Dec 12, 2022

Verified Support

Hi Viki! It is a matter of grave concern for us that your experience has not been satisfactory. Please share your complete concern with your contact details on our official mail id that is [protected]@vivo.com
our team will be happy to help you. Thanks!