Green line issue on my vivo x70 pro
I have been using vivo x60 pro for the last 1 year and 5 months but after the june 2023 update while scrolling, suddenly one green line appears. I got a green line appear on the display from top to bottom.
I have contacted vivo service center vile parle west mumbai, but they denied to take a service and also they are asking an 13000 rupees amount for the display change. My mobile has not any physical damage and it has as like a new device this issue will be appear after the software update. This is absolutely vivo fault but there is no point in asking the customer to pay the amount for display. So kindly take an action and change my display as soon as possible.
My phone is not under a warranty, but i have the bill.
Why do i pay for screen replacement because of a mobile update?
If trust is broken then it's difficult for us consumers to rebuild again. This happened after a system update and i want vivo to replace it free of cost as they are liable for this big mess.
Umesh kumbhar ([protected]@gmail.com)
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