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Vivo Mobile India

Vivo Mobile India — Green Line in Display Issue after Software Update

Hi Vivo India,

I got a Recent Software Update for my Mobile Vivo X60 but after the Update I got a green line in the Display from Top to bottom. I got panic and went to Vivo service center. But they are asking to pay the 13000 rupees for display even though my mobile does not have any physical damage. This issue is appeared after the software update and this is Vivo company fault but there is no point of asking customers to pay the price for display. Vivo India Kindly take a Look on the issue and replace my display as soon as possible.
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Hi Sarguru Vijay, sorry for the experience you had. We will surely help you regarding this. Please share your complete concern along with the contact number on our official E-mail ID: [protected]@vivo.com so that our concerned team will assist you with the best solution.
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Hello! It is a matter of grave concern for us that your experience has not been satisfactory. Please share your complete concern with your contact details on our official mail id that is [protected]@vivo.com our team will be happy to help you. Thanks!
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