Vivo Mobile India — Green line issue on display of Vivo X50 Pro

Address: Vijayawada

I've been using the Vivo X50 pro for the last 2 years. I have updated the software recommended by the phone, After updating suddenly a green line appeared on my phone. This is very much affecting the clarity and quality of the display. When I visited vivo service Centre ( Vijayawada - ChandraMouliPuram Branch) - they considered it as a physical damage showing a small dent on the bottom of the mobile frame (There is no scratch/dent on the display screen) and also it is not a dent proven by many vendors outside. This happened due to software update and it should be fixed by vivo. I have raised complaint in vivo portal and also mailed to [protected]@vivo.com but of no use. This issue, being raised by most of the x-series users and not getting fixed is of big concern. Kindly resolve my issue at the earliest.