Vivo Mobile India — Green line on display after system update on Vivo x60

Green line on display after system update on Vivo x60. This issue started after a system update provided 2 days earlier. After visiting service they said there is some dent and phone is bent due to which around 9300 amount would be required for changing the display of the phone. They are not looking into the issue that this started after the system update provided on phone. There were lot of customers in the same service centre with same issue. This is unacceptable after buying such na expensive phone the display gets damaged by a system update provided by them after 1.5 years.
+1 photos
Was this information helpful?
No (0)
Yes (1)
Complaint comments 

Comments

Hi Cishita! It is a matter of grave concern for us that your experience has not been satisfactory. Please share your complete concern with your contact details on our official mail id that is [protected]@vivo.com our team will be happy to help you. Thanks!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vivo Mobile India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    1040
    Pending
    198
    Resolved
    805
    Vivo Mobile India Address
    Plot No. 54, 3rd Floor, Delta Tower, Sector – 44, Gurgaon, Haryana, India - 122003
    View all Vivo Mobile India contact information