Vivo Mobile India — Green line on the display

Krish234

from Vijayawada, Andhra Pradesh

Feb 11, 2023

Address:

Center 40-14-5, 1st Lane 2nd Floor, Brand Factory Road, Near Jyothi Convention, Chandramoulipuram, Vijayawada- 520010

I was using Vivo X60 pro for last 1 year and Last week i did a software update as per recommended by the phone, After updating suddenly a green line appeared on my phone from top to bottom. When i tried to contact local vivo service Centre ( Vijayawada ) - they considered it as a physical damage showing a small scratch on top of the mobile but i heard that it is happening to many vivo users and it should be fixed by vivo. Please consider my issue as priority and resolve my issue asap

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Vivo Mobile India Customer Care

from Mumbai, Maharashtra

Feb 12, 2023

Verified Support

Hi Krish, sorry for the experience you had. Please share your complete concern along with the contact number on our official E-mail ID: [protected]@vivo.com so that our concerned team will assist you with the best solution.