Vivo Mobile India — I am complaining to get back my money

Rajen2020

Mar 22, 2023

Address:

Navi Mumbai

Dear Sir as I Rajen have placed the order for handset from iqoo.com (Vivo) for model Neo 7 8gb/ 128g and paid the online money 28, 500 after discount on 16march 2023 in there website it was mention after receiving the payment I will receive the mail with dispatch of the product between 24-48 hours, unfortunately they have not replied me and I requested them that I have cancelled the order and return my money back, I have cancelled on phone and on e-mail also, but they are not providing any updates to me, I am very disappointed I request you please help me with this situation.

Thanking You,
Rajen
[protected]

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Vivo Mobile India Customer Care

from Mumbai, Maharashtra

Mar 23, 2023

Verified Support

Hi Rajen! Sorry for the experience you had. Please share your complete concern along with the contact number on our official E-mail ID: [protected]@iqoo.com, so that our concerned team will assist you with the best solution.