[Resolved] Vivo Mobile India — issue regarding mobile phone (vivo v7+)

Šk Ròhît

from Mumbai, Maharashtra

Address:

NUMBER.143, WEST MASI STREET, WEST MASI STREET, 625001

Dear sir/madam,

I have purchased vivo v7+ on 03.03.2018. Recently i had some issues on my phone that is sim slot & receiver issues. I have visited your service center in madurai tamilnadu. They have checked my phone and said that your mobile is having issue on m board. How it could be possible. With in a one year my phone having a issue on m board. If there is display & switch problem that could be manual defect. But having mother board issue with in one year. I am not admissible for that. Because i am only using my phone for calls, whats app & you tube. I am not satisfied with it. Kindly, do the needful or else replace my mobile phone

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Jun 10, 2019

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

May 07, 2019

Vivo Mobile India Customer Care's response Hi Šk Ròhît, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivo.com