[Resolved]  Vivo Mobile India — mobile blasted

Address:530008
Website:www.vivo.com

I named D.Venkataraman Reddy have discovered that the phone has no safety norms, the reason, it got blasted, with hefty smoke and piece got burned. This was a miracle escape of my life, which after noticing heat sensation on my right thigh with covered kerchief in pocket, i felt severe heat radiating on my thigh skin. immediately i have removed outside and all of a sudden smoke is escaping from the mobile with loud sound. Immediately i have thrown outside the car in which i was travelling. All this incident is watched by the public, along with two persons who are travelling with me in the car. I would request the consumer authority to take a legal action for breach of contract for which am entitled for compensation for my secured life along with replacement with new mobile phone of my brand choice and i would request to file a criminal proceedings by serving the Vivo mobile company with legal notice.
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Dec 12, 2018
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2018
Vivo Mobile India Customer Care's response
Hi Venkataramana Reddy Dungi, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com
Complaint comments 

Comments

I have bought vivo y83 pro just one month ago. The camera and processor is really really slow. The camera quality is really bad. The pictures takes Soo long to process. Worst phone ever
Vivo Mobile India Customer Care's response, Nov 14, 2018
Verified Support
Hi Saloni Dugar, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

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