[Resolved]  Vivo Mobile India — mobile phone

Address:Ranchi, Jharkhand, 834001

I have purchased vivo y81 mobile phone one week ago from Bharat electronics, Ashreeta complex, club road, Ranchi. That time i have asked the staffs for my requirements which were 3gb ram and 32 gb internal memory, as i have not enough idea regarding mobile sets. So as they suggested me vivo y81, but later after few days when i checked the abouts of my phone, its showing only 2gb ram and 16 gb internal memory.
when i asked about to the staffs of bharat electronics they said they can do nothing as we have already unboxed the phone. I am feeling like cheated.
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May 4, 2019
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2019
Vivo Mobile India Customer Care's response
Hi suddhadeb, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com
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