[Resolved]  Vivo Mobile India — mobile phone issue

Address:Jhajjar, Haryana, 124507

My name is surya. I am from bahadurgarh i have bought a new phn vivo v5s my phn imei no[protected]... My phn is the starting issue is hanging problm.. I am visit the service centre and your execqutive ia tell me software problm... But my problm is not solve... I am visit in service centre few times... Than service centre exequtive is change my phn mother board... But problm is not solve... I am visit in service centre around up 1 month.. And i am tell him my problm vivo service centre exequtive is tell me sir i have replace your mother bord 2 time but my phn problm is same and now creating the bettery issue... And i visit the service centre in 2 days ago ill tell him my problm so he is change my bettery of phn... But today is now problm creating in phn heating, batery low automatic, hanging issue, problm creating in typing. Phn is automaticly hanged in call arrounding.
I have dun my complained onli9 few times.. But my problm is not resolve. Plg help for my phn to replace... Its is the big problm for me... My phn waarnty period is now 2 month.. Wht we do now... Tell me sir... Plg give me feed back..
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Oct 11, 2018
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2018
Vivo Mobile India Customer Care's response
Hi Surya3225, sorry for the inconvenience caused. Kindly wait for sometime, we will get back to you shortly.
Verified Support
Sep 07, 2018
Vivo Mobile India Customer Care's response
Hi Surya3225, we tried to contact you many times but there was no response from you.
Verified Support
Sep 08, 2018
Vivo Mobile India Customer Care's response
Hi Surya3225, we tried to contact you many times but there was no response from you. In order to assist you regarding your concern, please share your contact number, preferable time and location on our official mail id that is [protected]@vivoglobal.com
Verified Support
Sep 10, 2018
Vivo Mobile India Customer Care's response
Hi Surya3225, as per the telephonic conversation, will get back to you again by tomorrow.
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