[Resolved] Vivo Mobile India — Mobile phone not delivered

[Resolved] Vivo Mobile India — Mobile phone not delivered

I imrankhan.cosmic from Jabalpur, Madhya Pradesh Feb 14, 2022 Feb 15, 2022 This thread was updated on Feb 15, 2022

Hello sir, My name is Imran khan. I ordered a Vivo Y75 mobile on 6 feb 2022. The estimated delivery was showing at 11 feb whereas the mobile has already arrived my city (Jabalpur) on 9 feb. I waited till 11 feb but on 11 feb the delivery date updated to 14 feb. While tracking, it shows my phone is traveling from one city to another. At present the phone status is showing "being returned". No one in your customer support answers about what's going on. I paid 22000/- for this phone and don't even know if I will receive it or not? Where is my money? Is order canceled? Please call me immediately on [protected]. Order no:[protected] +1 photos Was this information helpful? No (0) Yes (0)
Mar 18, 2022 Complaint marked as Resolved Feb 14, 2022 Updated by imrankhan.cosmic Also please note, I have already sent you mail multiple times but no response yet. Your company is doing fraud. Verified Support Feb 15, 2022 Vivo Mobile India Customer Care's response Hi Imran! Greetings of the day. Please share your complete concern along with the contact number on our official E-mail ID: [protected]@vivo.com so that our concerned team will assist you with the best solution.
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