[Resolved] Vivo Mobile India — my earphone not properly working

L.D.Karthikeyan

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600096

Dear sir,
Am buying vivo v9 mobile 5 month before but now a time my earphone are not properly working. Am going to near by vivo aurthorised service centre but vivo service engineer not responsed me and they are told to you will pay buy new ear phone
Note:
Accesories warranty 6 months

Pls resolve my pblm or replace new ear phone

Please reply as immediatly

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Dec 17, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2018

Vivo Mobile India Customer Care's response Hi L.D.Karthikeyan, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com

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Comments

Rishabh Baghel

from Sagar, Madhya Pradesh

I bought Vivo earphone for 2 months and I did not get the earphone sound correct and the service engineer's earphone is not changing even after the warranty, they are not changing and are not behaving well and eliminating my earphone warranty. Are d

Vivo Mobile India Customer Care's response, Nov 16, 2018

Verified Support

Hi Rishabh Baghel, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]