[Resolved] Vivo Mobile India — My handset is not good condition

biki@123

Address:

dhubri.

I have bought my handset on 11.12.2020, Make and model : Vivo V20 with imei no : [protected] I took my set to service centre but after doing software upgrade they said its MAIN BOARD issue or camera lense problm. they also said that i will be replaced. But its only 2 months since i purchased the handset by 25k. i dont want the do any sort of hardware work.

This attachment file is picture quality of my vivo V20 phone.

Please do the needful to clear my issue ASAP.

+1 photos

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Mar 3, 2021

Complaint marked as Resolved

Thanks problem sloved.

Verified Support

Mar 02, 2021

Vivo Mobile India Customer Care's response Hi there, we sincere apologies for the unfortunate experience. Please share your complete concern on our official mail id that is [protected]@vivo.com our team will be happy to help you.

Mar 02, 2021

Updated by biki@123 maine vivo ko mail bhi kiya tha, par mujhe accha response nehi mila...

Verified Support

Mar 02, 2021

Vivo Mobile India Customer Care's response Hi there, we sincere apologies for the unfortunate experience and assure you that this will be taken up at priority. Kindly do not worry and spare us some time so that we may validate the same with regarding leads.