[Resolved] Vivo Mobile India — No response from vivo customer care email team

anupdost

Aug 12, 2022

Address:

Vivo India

Hello Vivo team, i just made an order for Vivo X80 pro ( 12gb & 256 Gb) by paying 75999/-.
My order no.[protected].
Please share my order details to my emailid and provide following information/ cobfirmation:-
1) What are the accessories i am getting in box along with Vivo X80 pro. On amazon website, box contains charger, adaptor, headfone along with the mobile.
2) please send me new, unused and authentic mobile containing one year warranty for which i
have paid my hard earned money.
3) when will i receive my mobile.
Please provide above information and comply with my request for providing authentic, new and unused mobile in sealpack box.
Thanks
Santosh Tiwari
[protected]

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Sep 16, 2022

Complaint marked as Resolved

Verified Support

Aug 15, 2022

Vivo Mobile India Customer Care's response Anup! It is a matter of grave concern for us that your experience has not been satisfactory. Please share your complete concern with your contact details on our official mail id that is [protected]@vivo.com our team will be happy to help you. Thanks!