| Address: | 623707 | | Website: | www.vivo.co.in |
Today my vivo v5 mobile screen suddenly got blanked. I'm not able to use my mobile phone. I visited vivo paramakudi service centre regarding this. After checking my mobile they told "this is mobile display problem, we need to replace the display".
I told mobile is in warrenty period. After that, they started finding reason for avoiding the warrenty claim. They find dispay is scratched and small damage is there so it will not cover under warrenty claim like that. I need to pay 3300 for replacing my screen. That same scratch happen 3 months bofore. Now the told, by this reason only mobile is got blanked. And this is happen normal course o[censored]se only.
Within 10 months of purchase it will incur reparing cost of rs. 3300/-. Then how i can recommend vivo mobile to my friends. I am really dissatisfied with this. The service centre is finding irrelavent reason for not acceptance of warrenty claim. I herewith attached that small scratch image and my mobile purchase invoice with this mail. Kindly take necessary arrangement to replace my mobile screen under warrenty claim.
I am eagerly waiting for your early response.
Regards,
Parthasarathi m
9/108, dr rajan street,
Paramakudi - 623707
Ramanathapuram dist.
Cell : [protected]
Was this information helpful? | 
Post your Comment