[Resolved] Vivo Mobile India — nougat update issue
MeMeet Sejpal on Jun 5, 2018
Respected team of Vivo,
I'm a Vivo V5 user. As I realized that the company has rolled out the Nougat update for Vivo V5, I reached to the nearest Vivo Center in Rajkot... But the lady there told me that the update is available for V5s and V5 plus model whereas the official facebook account of had uploaded a photo in which it the update is even for Vivo V5...I've attached that pic with this letter...so reply me as soon as possible...
Complaint marked as Resolved Jul 20, 2018
[Jun 06, 2018] Vivo Mobile India customer support has been notified about the posted complaint.
Verified SupportVivo Mobile India Customer Care's response, Jun 06, 2018
Hi Meet Sejpal, we would like to inform you that Nougat version is the latest version of Android. For V5 handset to make it more stable and user-friendly, our research and development department is testing this android version constantly because of which it is not open for customer's use yet. Also, it might be possible that if you put it into use without testing, few third-party applications which are already installed in your handset will not be stable and also lead to many other issues like functions will not be stable. Here we would suggest you to use Android 6.0 version which is the latest open version for V5 because it has more stable performance and higher compatibility which can fulfil your current requirement.
Verified SupportVivo Mobile India Customer Care's response, Jun 19, 2018
Hi Meet Sejpal, for the upcoming upgraded android version, you will get the notification on your smartphone automatically and then you may upgrade the android version of your handset.
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