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[Resolved]  Vivo Mobile India — Order cancel not possible at vivo

I had booked a mobile online and there was no option to add gst details. had been trying to contact vivo everyday to cancel my booking. but i am getting no reply. i want to cancel my booking and refund of my amount. please don’t buy anything online from vivo. once they receive your money. they wont return back. i have not taken the delivery, i am asking for refund within 1 hour. but they are not returning back. please help.
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Mar 23, 2022
Complaint marked as Resolved 
Verified Support
Feb 18, 2022
Vivo Mobile India Customer Care's response Hi Divesh, we are here to welcome you. Please share your complete concern with your contact details on our official mail id that is [protected]@vivo.com, our team will be happy to help you. Thanks!
Verified Support
Feb 18, 2022
Vivo Mobile India Customer Care's response Hi Divesh, we are here to welcome you. Please share your complete concern with your contact details on our official mail id that is [protected]@vivo.com, our team will be happy to help you. Thanks!
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Comments

Received email that my refund will be processed within 48 hours... after 48 hours when i contacted them they have told me today to wait for another 24 hours... please guys dont buy from vivo... its a scamster company.

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