[Resolved]  Vivo Mobile India — Phone (Vivo v3) used for personal purpose by service centre employee

Address:122001

I submitted my phone for repairs at the vivo service center near sector 14. When i got my phone back i realised that while my phone was with the service centre empoylees it was being used by one of them for their personal use of which i wasnt told of. It contains pics being clicked by some random person of a function that he or she had gone to carrying my phone along. Moreover there were contacts saved on my phone that werent there before and were around 30 to 40 in number. This clearly shows that another sim was inserted in my phone and that it was used some other person without my permission. This is unacceptable and vivo service centre voided my privacy. I want the service centre empolyees to answer to me as to how dare they went beyond their limits and used my phone for their personal pleasure.
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Jul 14, 2017
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Jun 10, 2017
Boopathy Ikm's response
Battery is very low
Verified Support
Jun 13, 2017
Vivo Mobile India Customer Care's response
Hi mukulagaral, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com
Complaint comments 

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Battery is low
Vivo Mobile India Customer Care's response, Jun 16, 2017
Verified Support
Hi Boopathy Ikm, please share your contact number and details on our official mail id that is [email protected]
Dear mukulagaral,

suite them a consumer court case against Vivo Co mpany / Vivo service center where you have submitted your phone for service. claim some compensation from them for this issue.

Anguraj
Vivo Mobile India Customer Care's response, Jun 25, 2017
Verified Support
Hi Angucool, please share your contact number and details on our official mail id that is [email protected]

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