[Resolved] Vivo Mobile India — Poor touch screen in Vivo y333s

intactindia

Sep 26, 2021

Address:

Intact Special School Campus, K.Sathanur, Trichy 620021

Purchased Vivo Y33s for Rs.18K from Mobile Market, Subramanianagar, Sathanur Main Road, Tiruchirapalli-620021 on 21st Sep 21. Its lagging from day one and the touch facility was very poor. Looks it has manufacturing deficiency. Have handed back the package for either replacement or refund. Dealer is trying to repair and tell stories to the customer that it was due to non updation of apps etc. Please enable me to get a replacement or refund in full. Thanks.

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Oct 5, 2021

Complaint marked as Resolved

Got the replacement. Thanks!

Verified Support

Sep 27, 2021

Vivo Mobile India Customer Care's response Hi there! Sorry for the the trouble caused to you. Please share your complete concern along with the contact number on our official E-mail ID: [protected]@vivo.com so that our concerned team will assist you with the best solution.
Thank you!

Oct 05, 2021

Updated by intactindia Thanks!