Vivo Mobile India Pvt Ltd — Vivo v1 photo has heating problem

Address:	Chennai, Tamil Nadu, 600103
Website:	Univercell and vivo

Purchased vivo v1 in univercel pheonix mall branch in chennai on april 3rd from the day one facing heating prob.on april 6th spoke to branch manager she transfered the calll to someone nd he said yu r first telling a prob with phone and bring it to showroom and lets check.after which took it to showroom on april 10.he told lik yu could hav told us within three days we would hav replaced with a new phone I said lik I didnt knw abt this 3 days policy and I spoke to u and yur store manager on 3rd day na yu could have said so tht I would have replaced d phone.but he spoke this nd tht .and finally said to take it service center it is software issue only it will be solved.and I took it to service center on 11th april.they said software updated hereadter no prob will come but still problem is the same.not even used d phone for a day.facing issue from day one.attached the bill.