[Resolved] Vivo Mobile India — Regarding annoyed with your service. | |||||
Hi! i am a customer today 12/4/2017 i have called to ur customer care and had a word with a person, i was facing a call drop problem i explained her she told me fr dis u have to update ur software version and u need to visit to service center nearby ur city, for dis u need WI-FI, i told her i hav internet on my phone she told me u cant update by ur own??????????? strange thing she has misguided m please take action against her she doesnt know anything provide her proper training, i have updated the sofware version from my phone using the data OS is updated too now tell m am i a fool around here check the call recordings ull come to know i have selected no 2 option for complaints there she misguided m take action on immediate basis and mail me asap. Was this information helpful? | |||||
May 15, 2017 Complaint marked as Resolved Vivo Mobile India customer support has been notified about the posted complaint. Verified Support Apr 12, 2017 Vivo Mobile India Customer Care's response Hi bhodu, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com
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