[Resolved]  Vivo Mobile India — regarding freedom flash sale

Sir, With due respect I would like to inform you that from 7-9 Aug at 12pm Vivo launched flash sales in which they offers Vivo Nex &Vivo V9 at Rs-1947/- only.I tried my best to purchase a unit of Vivo Nex, but I couldn't​ do it because of huge traffic in server. I earnestly wanted a unit but failed.So I request you please pay attention on me and if it's possible then send me a unit of Vivo Nex at flash sale price. I am also ready to bear shipping charges.please do something.
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Aug 13, 2018
Complaint marked as Resolved 
I am totally breakdown.Even a single time I am not able to login my account for placing the order during flash sale.Now with folding hands I earnestly request to send at least a unit of Vivo Next/Vivo V9 at flash price (1947/-).I am ready to bear all the shipping charges.Even I am ready to pay extra 1000/- for shipping cost.Please take my case a special one and send me a unit...I am going to provide all my details... Name: Subhanil Ghosh. Mobile No:8348191435. Email: [email protected]:-Sonamukhi Netaji Nagar, PO-Sonamukhi, Dist-Bankura, West Bengal...PIN:722207
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2018
Vivo Mobile India Customer Care's response
Hi Subhanil Ghosh, this may be due to bad network connection or service timeout. we run contests and offers time to time with exciting prizes on our social media pages and e-store. Keep in touch with us.
Aug 13, 2018
Updated by Subhanil Ghosh
I am totally breakdown.Even a single time I am not able to login my account for placing the order during flash sale.Now with folding hands I earnestly request to send at least a unit of Vivo Next/Vivo V9 at flash price (1947/-).I am ready to bear all the shipping charges.Even I am ready to pay extra 1000/- for shipping cost.Please take my case a special one and send me a unit...I am going to provide all my details... Name: Subhanil Ghosh. Mobile No:[protected]. Email: [protected]@gmail.com...Address:-Sonamukhi Netaji Nagar, PO-Sonamukhi, Dist-Bankura, West Bengal...PIN:722207
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Comments

I am not satisfied.I had huge excitement & expectations but Vivo just kills all my hopes.It should be known to Vivo that such type of flash sale may face crisis like that.They should plan and execute the whole thing in a proper way to avoid such crisis as much as possible.I am totally breakdown...
Vivo Mobile India Customer Care's response, Aug 13, 2018
Verified Support
Hi Subhanil Ghosh, we do understand your concern. The freedom carnival offer is over now. However, we run contests and offers time to time with exciting prizes on our social media pages and e-store. Stay tuned with us for further updates.

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