#dangerousgoods vivoindia #www.vivo.co.in #dangerousgoods #extracts #complaints #vivomobilephones #mobile phone Purchased on 08/11/2021 #stopped working on 23/03/2022 #Underwarranty #invoice was attached, handed over to Kabir World on 24/03/2022, shop of purchase of the instrument #phone received back in unrepaired condition with delivery receipt on 02 April 2022 afternoon #delivery receipt customer copy was also attached in complaint #mobile phone #blasting at home at 2050 hours on 02 April 2022. It was in the original box. Photo was attached with the complaint. Sensing #danger, mobile phone was handed over to Kabir World for further management at 2130 along with charging brick, cable and original box at hours on 02 April 2022
#vivo careless handling of case till now #request #withdraw product vivo y12 S immediately from market being dangerous. See #blast photo. #return the cost of the new phone
#response from #vivo Mobile India Customer Care's
#Hi! It is a matter of grave concern for us that your experience has not been satisfactory. Please share your complete concern with your contact details on our official mail id that is [protected]@vivo.com
our team will be happy to help you. Thanks!
#mail ID [protected]@vivo.com
does not work.
#experience #faith lost in the product
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