[Resolved]  Vivo Mobile India — S1 phone display and camera not available

Address:Rishikesh

I reached out to service center vivo on 30th July 2022 for S1 vivo repair as screen was fluctuating and camera is not working properly instead of repairing he open the phone and said we don't have these parts will call u 2 3 days after.the phone after he opens now not working at all screen not sending at all.after that's we call him he said I have a offer instead of repairing to purchase another phone .we said no so he said I don't know when will the part come .this is how your service center works ..very poor service vivo india
Was this information helpful?
No (0)
Yes (0)
Sep 9, 2022
Complaint marked as Resolved 
Aug 07, 2022
Updated by Gaurav1239
Rishikesh vivo center is worst
Verified Support
Aug 08, 2022
Vivo Mobile India Customer Care's response
Gaurav! It is a matter of grave concern for us that your experience has not been satisfactory. Please share your complete concern with your contact details on our official mail id that is [protected]@vivo.com our team will be happy to help you. Thanks!
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vivo Mobile India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    1040
    Pending
    198
    Resolved
    803
    Vivo Mobile India Address
    Plot No. 54, 3rd Floor, Delta Tower, Sector – 44, Gurgaon, Haryana, India - 122003
    View all Vivo Mobile India contact information