[Resolved]  Vivo Mobile India — software and performance

I recently bought a vivo y85 and im using it now for 2 weeks and its become really laggy. Im very careful when it comes to my phone so i always make sure that i dont overcharge it, i dont max my memory, i dont have 1000 apps, i dont keep more than 3 apps in the background (Even if it has 4 gigs of ram), and i have never dropoed it. Even when im just browsing youtube its very laggy, scrolling youtube is 15 like fps. Scrolling and animations are very laggy. How is this possible? It has 8 cores clocked at 2.0 ghz and 4gigs of ram but i cant scroll youtube smoothly. Also, facebook and instagram is laggy, typin with its keyboard is delayed and noticeably laggy. 2d games drops framerate. 3d games are sometimes unplayable.

Please update the phone because i am sure that this is just the ui or funtouchos (Full of garbage bloatware that i dont use) thats making it extremely laggy. Also, please give us the choice to uninstall system apps, since you guys are obviously trying to copy ios. This is my first vivo phone from an ios device and i am not happy with the experience.
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Sep 24, 2018
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2018
Vivo Mobile India Customer Care's response
Hi Gerard Jimenez, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com
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Comments

My vivo v5s battery is draining very fastly what should I do. And another problem is that the camera quality is also very poor saying 20mp moonlight camera.what can I do
Vivo Mobile India Customer Care's response, Aug 21, 2018
Verified Support
Hi, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]
Deer sir
Uts app ko surrender kr diya tha is liye mera open nhi ho rha hai.
Please mera uts open kiya jaai
Vivo Mobile India Customer Care's response, Aug 21, 2018
Verified Support
Hi, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

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