[Resolved]  Vivo Mobile India — software crash, data not recoverable

Address:

Indore, Madhya Pradesh, 452012

Vivo v11 moble software crashed with calculated warranty time passed just over 30days.
The issues noted when screen were keen on booting and off, when i were trying to look for messages.

Later a day after discovering service centre, technician told the water stane noted on front camera, which might hv happened 6months before due to humidity in indian environmement.

The reason of failure explained is not justifiable, the service technician told to replace the mother board of mobile. Also i the data in mobile cant be recovered.

Its verypainful for such a special instrument we are keeping with us and become fully dependent.
Now company is raising their hands, with unresolved. Asking money 12000/- for mother board.

Its not acceptable at all.

After function stopping / scrap of instrument.. The instrumented coasted 2538/- monthly.. Which is very high for normal person.
Also in two days the loss of busininess i made is unpredictable.

I suggest not to purchage such a instrument which is not having after market service.

Regards;
Pradeep singh
[protected]