[Resolved] Vivo Mobile India — sold vivo v7 plus with 30 days money back guarantee

GoogieHost

from Lucknow, Uttar Pradesh

Address:	Lucknow, Uttar Pradesh, 226010
Website:	vivo.co.in

I bought this phone in lucknow for rs21500 from modern mobile gomti nagar, sales executive really played well and sold me this phone smartly without informing that it doesn't have full hd display, and music quality is not pleasant at all. Its been 15 days now and not satisfied with the device music quality maybe i was using iphone 5s previously but i didn't expect such worst sound, display and processor quality.

Processor is snap dragon 450 but at this price, you can find better
Display is not fully hd its 720p, however its hard to say that it's not high definition device
Music is the worst part of this device, tried to get the refund but shopkeeper and service centre at sriram tower also denied to provide doa for the same.

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Jan 9, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2017

Vivo Mobile India Customer Care's response Hi GoogieHost, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com

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Comments

P.Jamal Khan

from Atraulia, Uttar Pradesh

There is a big problem in my Vivo y69 mobile.
1. Duplicate contact:- one contact show many times same name.
2. Contact number automatic add in another contact name.
This is very big problem please solve this problem

Vivo Mobile India Customer Care's response, Dec 19, 2017

Verified Support

Hi P.Jamal Khan, please share your contact number and details on our official mail id that is [email protected]

Shefali Chouhan

from Mundi, Madhya Pradesh

Hi there,
I have Vivo V5s... And the headphone jack is not working properly...earlier ut used to work... Later thr audio is coming from only one side of earphone...n not from both side.. I have tried other headphones too... They all are working in other devices but not in mine... What to do???

Vivo Mobile India Customer Care's response, Dec 19, 2017

Verified Support

Hi Shefali Chouhan, please share your contact number and details on our official mail id that is [email protected]