Comments
I already got second earphone by replacing my original earphone given by company ...issue is left side of it not working properly ...now what should i do...pls tell me..
Reply
Anmolkash's reply, Jul 25, 2018
Pls send me solution as soon as possible
Vivo Mobile India Customer Care's response, Aug 1, 2018
Verified Support
Hi Anmolkash, sorry for the inconvenience caused. Please follow the below mentioned steps to get the issue resolve: Go to setting>more setting>application>all application find out Vivo service >go to storage>clear data.
Vivo Mobile India Customer Care's response, Aug 1, 2018
Verified Support
Hi Anmolkash, sorry for the inconvenience for above message & kindly ignore it. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]
Go to settings -> more settings -> applications -> all -> vivoservices -> storage -> clear data & clear cache
Its solved.
Its solved.
Jagjit Oberoi's reply, Aug 1, 2018
thanks ...its clear now
Pls fix my problem humble request
![]()
Vivo Mobile India Customer Care's response, Aug 1, 2018
Verified Support
Hi Ravi Sandhu z, sorry for the inconvenience caused. Connect your handset to Wi-Fi, then reboot your phone. Keep Wi-Fi and the screen on for about 15 minutes, then reboot again.
Go to settings -> more settings -> applications -> all -> vivoservices -> storage -> clear data & clear cache
Its solved. But after restarting or Power off and on, the same problem is coming.
Its solved. But after restarting or Power off and on, the same problem is coming.
Vivo Mobile India Customer Care's response, Aug 1, 2018
Verified Support
Hi pradeepsahoo89, sorry for the inconvenience caused. Connect your handset to Wi-Fi, then reboot your phone. Keep Wi-Fi and the screen on for about 15 minutes, then reboot again.
I updated my phone on 30/07/2018 and after that I can see an notification from vivo service that detected customized type exception on your phone, and I tried to block it and I reset my phone too but the notification is not going, I hope you to look into this matter.
![]()
Vivo Mobile India Customer Care's response, Aug 1, 2018
Verified Support
Hi gpa prithvi, sorry for the inconvenience caused. Connect your handset to Wi-Fi, then reboot your phone. Keep Wi-Fi and the screen on for about 15 minutes, then reboot again.
Detected customized type exception on the phone. The relevant communication feature will be disabled. (systemchanged)
Please help me...it's a humble request
![]()
Vivo Mobile India Customer Care's response, May 7, 2021
Verified Support
Hi Abhi, we are sorry for the discomfort that caused to you. Please share your complete concern with your handset's details, contact details and location on our official mail id that is [email protected]
Our team will be happy to help you. Thanks!
Our team will be happy to help you. Thanks!
Similar issue I have in vivo v15pro. Which option I need go and clear the data to avoid this error message
SHREE CHARAN N's reply, Oct 10, 2021
"detected customized type exception on the phone. The relevant communication future will be disable."
Vivo Mobile India Customer Care's response, Oct 11, 2021
Verified Support
Hi there, sorry for the discomfort. Please connect with us via our official E-mail ID: [email protected] with complete concern and contact number, so that our team may assist you with the best solution.
Thank you!
Thank you!
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
82%
Complaints
1040
Pending
198
Resolved
803
Plot No. 54, 3rd Floor, Delta Tower, Sector – 44, Gurgaon, Haryana, India - 122003