Vivo Mobile India Complaints & Reviews

Vivo india organized a sale that they will give some of their smartphones at 1947 rupees on 7th august to 9th august at 12 pm via flash sale. But when visit the website this website was unreachable and it open when the sale is over. This happens with most of the people. Even though my internet connection is very good then also i wasn't able to even open the website. Please look into this matter so that this type of marketing can be avoided

Sep 11, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2018

Vivo Mobile India Customer Care's response Hi Durga prasad Jaiswal, we understand your concern. However, the offer was revealed up to a limited stock and many of the customers have already grabbed this offer. Please stay connected with us through our E-store website as you still have 1 more day to grab the exciting deal.

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Vivo has advertised about a flash sale from 7-9 august 2018. But this is a scam. They are not conducting any sale. As soon as anyone tries to buy the products, their site crashes. This is a cheap marketing gimmick and therefore i demand complete details of the sale from the company and strict action by authorities. This is a cheap chinese brand and fooling the customers. I recommend everyone to boycott the brand.

Sep 8, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2018

Vivo Mobile India Customer Care's response Hi tusharbhar96, we understand your concern. However, many of the customers have already grabbed this offer. Please stay connected with us through our E-store website as you still have 1 more day to grab the exciting deal.

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S

Sumit Saga

from Delhi, Delhi

Aug 9, 2018

Fraud total

I request the TRAI to ask them for successful people along with contact details and proof of transaction

fraud sale scheme - Comment #3179366 - Image #0

fraud sale scheme - Comment #3179366 - Image #1

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Vivo Mobile India Customer Care's response, Aug 10, 2018

Verified Support

Hi Sumit Saga, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.

N

ntolapi

from Hyderabad, Telangana

Aug 9, 2018

YES this is FRAUD sale. I was able to add the product to Cart but cant do checkout. all the time got error. website crash, unable to sign in again.

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Vivo Mobile India Customer Care's response, Aug 10, 2018

Verified Support

Hi, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.

V

Vivek Tekade

from Nashik, Maharashtra

Aug 9, 2018

+1

This is totally fraud sale.
They would sign you out and wont let you sign in.
fraudsters.

Reply

Vivo Mobile India Customer Care's response, Aug 10, 2018

Verified Support

Hi Vivek Tekade, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.

M

Madangopal R Bhardwaj

from Morjim, Goa

Aug 11, 2018

Yep i agree, I logged in their website 10 mins prior to the sale, was logged out couldn't re log in couldn't add nor check out any items,

All part of a cheap scam by a fraud company.

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Vivo Mobile India Customer Care's response, Aug 11, 2018

Verified Support

Hi Madangopal R Bhardwaj, sorry for the inconvenience caused. Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.

Madangopal R Bhardwaj's reply, Aug 12, 2018

Screw your offers I am not buying anything from you guys.

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Address: Chennai, Tamil Nadu, 600025

Website: mshop.vivo.com

Hi, i am vanaj from chennai. I am so frustrated with the independence day flash sale... I struggled a lot and finally placed an order of vivo nex... But the order got canceled the next day due to cash on delivery... But the flash day instruction say that all payment modes are available.. And i successfully placed an order.. Using cash on delivery. But it got canceled the next day...

Sep 9, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2018

Vivo Mobile India Customer Care's response Hi mishael, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your details with order number and location on our official mail id that is [protected]@vivoglobal.com

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Address: 533101

Believe that this offer is unfair because i would like a written statement explaining your company’s fake offer (I. E freedom sale vivo nex pro 1947 offer) we are always found that page not found pop icon when i open the portal and u bought total 8vivo mobiles in my family now i'm not going believe you nd your offers and what you will do about my complaint.

I look forward to hearing from you as soon as possible to resolve this problem. I'm waiting hear from you within 24 hrs about this offer

Sep 11, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2018

Vivo Mobile India Customer Care's response Hi Deepthi Potnuri, we understand your concern. However, the offer was revealed up to a limited stock and many of the customers have already grabbed this offer. Please stay connected with us through our E-store website as you still have 1 more day to grab the exciting deal.

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Address: Mumbai City, Maharashtra, 400053

Website: Safari

Hello team bhavik from mumbai
Today vivo lonch freddam sale online shop. Vivo.com/in).1947 flash sale in web site. This side i just click on buying the products price showing same 47990/-but new also advertising started news also dailyhunt freedom sale vivo mobile india but this is fake. I have sum picks. One more just cilck in buy price also same no difference between offer & normal price this kind of misbehaver with consumers

+5 photos

Sep 11, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2018

Vivo Mobile India Customer Care's response Hi bhaveshshahn, Flash sale has been over for today. So, the actual price is displaying. If you could not able to get it today, please stay tune. Offer is still valid for 1 more days. To know more about offer details please go through with this link https://shop.vivo.com/in/sp/independence_sale_terms

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krishna chaitanya Somaraju

from Hyderabad, Telangana

Aug 7, 2018

I ordered a mobile and i cancelled with in 2 mins of completion but upto now there is no responce from bajaj finserv i want my refund back to me

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Address: Junagadh, Gujarat, 362220

Website: [email protected]

Sir delhi vivo hr se mujhe call kiya gaya aur mera vivo company me job offer kiya gaya
fir mera document selection kiya
fir mujse vivo ke dress code ka courier kar ne ke liye 2500 amount apne bank me deposit karvaya
fir mujhe offer letter bheja
vivo ke logo vala hr ke signature ke sath
aur fir icici bank me current account kholne ke liye 8000 diposit fir se manga
aur ab koi call nahi utha raha hai

[protected]@gmail.com se mujhe vivo ka offer letter bheja tha

[protected] miss radhika
[protected] miss ishika
[protected] vivo hr head

iss no. se mujhe call aaye the

niche mene offer letter aur bank ke detail attach kiye hai

ye vivo ke naam pe fraud kiya hai in 3 logo ne
i request to help from vivo

+3 photos

Sep 8, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2018

Vivo Mobile India Customer Care's response Hi NIKHIL SANGANI, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com

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Address: Puri, Odisha, 752111

Dear Sir/Madam
I have purchased one vivo y53 mobile on 8/11/2017.
My mobile get autometically restarted for so many times.
I have complained this matter at customer care for many times.
but the same problem cant be solved till now. i have giving you all the relevant documents for proove.
Please do the needful so that i can stay believe on VIVO .

+4 photos

Sep 13, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2018

Vivo Mobile India Customer Care's response Hi manasrathkonark, sorry for the inconvenience caused. Kindly wait for sometime, we will get back to you shortly.

Verified Support

Aug 10, 2018

Vivo Mobile India Customer Care's response Hi manasrathkonark, as per the telephonic conversation, please visit the service centre, so that we may help you accordingly.

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Dear sir/madam,
I am using vivo v9 since 4 months
And there is so much hanging problem in this model. I am not satisfied from this phone, from my side this is totaly a waste of money
No camera quality
So much heating problem
Hanging problem

Please resolve this problem as soon as possible and if possible please change my phone and issue me new phone please sir

Thanks and
Regards,
Alam kassar

Sep 6, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2018

Vivo Mobile India Customer Care's response Hi Alam kassar, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com

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Address: Firozpur, Punjab, 142047

Website: Complaing about cell phone

Hello vivo i have a vivo v9 mobile the complaint is about a notification that appear on screen it appears upon when i updated my phone on 31.8.2018 the notification is about warning in unknown language pls fix it my problem urgently pls help me asap that i use my phone otherwise my mind will not be relaxed my contact number is [protected] pls hepl me vivo

+1 photos

Sep 4, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2018

Vivo Mobile India Customer Care's response Hi RV Sandhu, as per the telephonic conversation, you have already got the information regarding your concern.

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S

sruju

from Bengaluru, Karnataka

Aug 7, 2018

Dear

Sir/Madam

please accept my request

My EMI account is blocked.

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Vivo Mobile India Customer Care's response, Aug 8, 2018

Verified Support

Hi sruju, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

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Address: New Delhi, Delhi, 110043

I would like to inform that i had purchased vivo v9 mobile recently. There had been an issue regarding non functioning of the headset/handsfree which was provided with the vivo v9 mobile. I approached the authorized vivo service centre which is located in tilak nagar, delhi. They informed that they have no headset available and they would inform me as they were available to them. Almost 10 days have gone they neither informed me nor they are picking up the call.

This is very pathetic service and casual approach being given by the service center to their valuable customers. If this is a general culture being adopted by vivo, i would like to prohibit every one before they purchase any article of vivo. My mobile phone no. Is [protected].

Sep 3, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2018

Vivo Mobile India Customer Care's response Hi shekharb274, as per the telephonic conversation, required information has been provided to you.

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S

Shaik Azim

from Alappuzha, Kerala

Aug 6, 2018

Vivo v7plus
[protected]
Vijayawada

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Vivo Mobile India Customer Care's response, Aug 10, 2018

Verified Support

Hi Shaik Azim, as per the telephonic conversation, please visit the service centre, so that we may help you accordingly.

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Address: Rewa, Madhya Pradesh

My handset is vivo y55l model number 1603 is suffering via no network i. E no services by network due to radio off problem since 4 days
Plz get me solution how to resolve it
As soon as possible
My phone is already in running position but it's only & only network problem. I had already reset my handset to resolve but still there is radio off problem when i call somebody
I used a distress number to resolve 112...

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8 Comments

Address: 562125

I am bangalore resident. I bought a 7+ last october with insurance. It slipped out of my pocked and display broke/splashed. I went to vivo authorized service center in hsr layout and they said that 7+ and 9 series phones display set are in shortage. Ordering a piece takes a weeks time which itself was a let down. Quite difficult to be without a handset for a week since all your data is in that phone and unable to access the resources. I called after 3 days to enquire if its available any early and i made a fool out of myself again. They claimed that its going to take another 7 days to get it. This is ridiculous and unaccepted. I am not going to the local repair shop and get it done but it will void the warranty and insurance will not be covered. I am totally not happy with this situation and repent why i bought this and could have gone with its competitor oppo.

Sep 3, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2018

Vivo Mobile India Customer Care's response Hi Rakeshh R Shankarr, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com

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Sanket2302

from Mumbai, Maharashtra

Aug 6, 2018

I am also getting the same error post installing the latest system update by vivo, i followed the step that vivo has suggested but only the phone is restarted the same error again appears

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Vivo Mobile India Customer Care's response, Aug 8, 2018

Verified Support

Hi Sanket2302, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

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Address: Kangra, Himachal Pradesh, 176215

I updated my phone on 31/07/18 on that day from my phone showing me a notification came from vivo service

"detected customized type exception on the phone. The relevant communication future will be disable."

But can't open that and i tried restart too.. It's not working. I have tried every setting that i can see to resolve this problem but nothing is working.

Guide me too resolve the problem...

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4 Comments

Address: Coimbatore, Tamil Nadu

I updated my phone on 31/07/18 on that day from my phone showing me a notification came from vivo service

"detected customized type exception on the phone. The relevant communication future will be disable."

But can't open that and i tried restart too.. It's not working

I also attached the snapshot of the notification too.

Guide me too resolve the problem soon....

+1 photos

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9 Comments

Address: New Delhi, Delhi, 110070

Website: www.vivo.com

I have a 3 year old vivo v1
I stopped using it for a month or two
When i used my phone it was not in working condition
No sounds
No videos playing
Hanging
Phone taking more than 3 minutes to start
I rebooted and also reset it but it had no improvements
The battery is also quite dead
It's full battery does not last for even one hourly

I am really annoyed by this phone

Sep 12, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2018

Vivo Mobile India Customer Care's response Hi Vansh2dg, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com

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Address: Chandigarh, Punjab, 160047

Website: NA

Dear Sir/Madam,
I am using Vivo V9 since from 2 months
and there is so much hanging problem in this model. I am not satisfied from this phone, from my side this is totaly a ### phone
No camera quality
So much heating problem
Hanging Problem

Please resolve this problem as soon as possible and if possible please change my phone and issue me new set.

Thanks and
Regards,
Akshay Preet Singh
Contact - [protected]
email - akshay36.[protected]@gmail.com

Aug 28, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2018

Vivo Mobile India Customer Care's response Hi Akshay Preet Singh, as per the telephonic conversation, required information has been provided to you.

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Dilraj Khatoli

from Jaipur, Rajasthan

Jul 31, 2018

I have buy vivo y71 3gb ram in this phone 16 gb internal storage but i use only 6gb why????? And my father have oppo 16gb he can used 14gb ...very bad smartphone of vivo I have want reason what is this you r make us fool show 16gb but can use only 6gb this is not fair please solution this problem please call me and solve my problem.

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Vivo Mobile India Customer Care's response, Aug 1, 2018

Verified Support

Hi Dilraj Khatoli, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

V

VivoV9

from Bhopal, Madhya Pradesh

Aug 1, 2018

Dear Sir,

I bought Vivo V9 but couple of day my mobile is so much hang,

no any data or no any load in memory but god knows how phone is very slow and hang.

How to solve my problem please advice.

Kiranbhai Makwana

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Vivo Mobile India Customer Care's response, Aug 1, 2018

Verified Support

Hi, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

S

Suruthi Sagar Bansuri

from Bengaluru, Karnataka

Aug 7, 2019

i have vivo v9 mobie... its too good ... but while watching videos suddenly mobile turned into black screen... i cant able to power off or reboot and i can see the network tower signal and charge percentage in the top of the screen and once slide from the top i can see the notifications... the problem is i cant receiving any incoming calls and i can able to see missed calls in notification bar... i dont know what happened... can anyone help me to solve this problem...

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Vivo Mobile India Customer Care's response, Aug 9, 2019

Verified Support

Hi Suruthi Sagar Bansuri, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

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Address: Kolkata, West Bengal, 700016

Just wanna share my bad experience in vivo service center in (129, 130, e mall, madan street, chandini chowk, kolkata, west bengal 700072).

I went there at 1.45 p. M they said you need to take token so i did there were like 30 peoples were sitting at the same time i was waiting for my token number call as the lady was dealing in the reception she was taking something around 10 to 15 minutes to deal with one client (Very very slow) my token number was 67 i waited there more then 2 hours in the middle i just went to washroom just for 3 mint and soon as i came back i ask one of guy who was just siting next to me that did they call my token num he said yes so i just went to that lady name sofia ask her when my token called i was not there n told her that i went to washroom
She even not aware of my token and she said again you have to wait
Dont how may peoples are waiting there for so long

+1 photos

Aug 30, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2018

Vivo Mobile India Customer Care's response Hi Wasim Rashid, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com

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[email protected]

from Mumbai, Maharashtra

Jul 31, 2018

My vivo V5s is always showing notification o[censored]I not responding I guess this is because of new android upgraded version 7.0 noughat plz solve my problem I have not completed one year also by using this phone. Otherwise this phone is awesome this keeps on irritating me. It always keeps on hanging plz resolve the problem soon.

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Vivo Mobile India Customer Care's response, Aug 1, 2018

Verified Support

Hi, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

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Address: Chennai, Tamil Nadu, 603202

I purchased vivo v9 3months back performance was too good this is my first mobile in vivo brand i just love it compare to my previous mobile model but now i got a black line on display and some times finger print sensors not working properly i'm really upset now by mobile performance is it due to software or sensor problem kindly guide me wat to do.

Aug 25, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2018

Vivo Mobile India Customer Care's response Hi priyadarshan r, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com

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S

sagar randve

from Latur, Maharashtra

Jul 31, 2018

I have perched vivo v9 last two month ago but operating is hang such like camera, gallery, whats app .etc..

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Vivo Mobile India Customer Care's response, Aug 1, 2018

Verified Support

Hi sagar randve, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

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Address: Khordha, Odisha, 751006

Date of mobile not working: 16/06/2018
Mobile no.: [protected]
Full description: i have purchased vivo 7 plus from amazon online in march 2018, but now the phone showing reboot mode and unable to on, when i showed it in vivo service center they told me that it was liquid damaged so no warranty. All parts will replaced and the cost will borne by me. So i refused to give my phone to service center. The phone is only 3 months old and no single scratch is there but the service mentioned it that it was scratched. Kindly advise what to do.

Sep 8, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2018

Vivo Mobile India Customer Care's response Hi prabhanjan mishra, we tried to contact you many times but there was no response from you. So please provide us your convenient time, so that we can help you accordingly.

Verified Support

Jul 28, 2018

Vivo Mobile India Customer Care's response Hi prabhanjan mishra, as per the telephonic conversation, please visit the service centre, so that we may help you accordingly.

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Address: 577101

I have peaches vivo v5 mobile in jest 1mont 18 days back now u r mobile so many problem in 5days I have give to u r sivers center he telling 35 days u r weren't will expire how is it psoble u r doing fake to Comster 2 days I will not get replacement I will go to the consumer court I will putting in face book Twitteri in u r fake business it is very bad think u will doing vivo is not a good product all fake jest 2 days time that's it

Aug 26, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

Vivo Mobile India Customer Care's response Hi nuthan nuthan, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com

Vivo Mobile India Complaints & Reviews

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Vivo Mobile India reviews & complaints page 38

fake sale

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fraud sale scheme

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vivo independence day flash sale

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fake offer on vivo e store

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product sale online

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about fraud of vivo

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mobile

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I'm complaining about vivo v9 camera quality and heating problem

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software problems

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negligence and pathetic service by vivo service center, tilak nagar, delhi

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radio off problem

vivo 7+

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vivo service notification

to get details about a notification shown from vivo service

vivo

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hanging problem in vivo v9

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bad experience in kolkata service center in emall 1st floor

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got a black line in display

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about unethical behaviour..

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very bad mobile and very bad sivers

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Vivo Mobile India Complaints & Reviews

File a complaint to Vivo Mobile India

Vivo Mobile India reviews & complaints page 38

fake sale

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fraud sale scheme

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vivo independence day flash sale

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fake offer on vivo e store

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product sale online

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about fraud of vivo

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mobile

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I'm complaining about vivo v9 camera quality and heating problem

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software problems

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negligence and pathetic service by vivo service center, tilak nagar, delhi

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radio off problem

vivo 7+

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vivo service notification

to get details about a notification shown from vivo service

vivo

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hanging problem in vivo v9

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bad experience in kolkata service center in emall 1st floor

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got a black line in display

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about unethical behaviour..

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very bad mobile and very bad sivers

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