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Vivo Mobile India Complaints & Reviews

4.1
Updated: May 16, 2025
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Vivo Mobile India reviews & complaints page 38

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A
Ajay Ramesh
from Krishnarajpet, Karnataka
Aug 9, 2018
Resolved
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Address: Kozhikode, Kerala, 673012

Vivo is fooling each Indians who are trying to buy in the flash sale conducted on 7th to 9th of August . As soon as we click to buy their site crashes as it was meant to be done so . They know their site and its capacity, then why would they simply conduct a flash sale if they are not capable of handling flash sales . I Demand a detailed report of this flash sale . How many units sold and to whom all. Shame on you vivo to prove you are not worth by conducting such a cheap marketing gimmick
Sep 10, 2018
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2018
Vivo Mobile India Customer Care's response
Hi Ajay Ramesh, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
Vivo will fooling us in the name of freedom carnival they totally waste our time they are play with us so i kindly requst to take action on vivo company they cheted lots and lots of people in india pls take action
Vivo Mobile India Customer Care's response, Aug 10, 2018
Verified Support
Hi Umarfarook121, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
I agree with him. I have also tried thousands of time to log in & bye but every effort was waste. Its a clear sign of cheating by vivo co. in india. they do not want to sale and wants only to advertise their new product in another way. I legal action must be taken in against of the co.
Vivo Mobile India Customer Care's response, Aug 10, 2018
Verified Support
Hi, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
I demand vivo to give actual results of how many units were sold and to whom or is vivo just fooling people.
if not met the above condition i would definitely log a complaint in consumer court.
Vivo Mobile India Customer Care's response, Aug 10, 2018
Verified Support
Hi Vivek Tekade, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
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    R
    R.Rubakrishna
    from Coimbatore, Tamil Nadu
    Aug 9, 2018
    Resolved
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    Vivo mobile company advertisement...
    Fake advertisement of scheme of freedom carnival in online purchasing.
    Because many peoples believed to given her own personal details to purchase the mobile of vivonex.
    But that information is not absolutely true of that company
    I didn't no whether it is the mistake for the companies or any website...
    Please kindly request to take the action of that fake information...
    Sep 17, 2018
    Complaint marked as Resolved 
    Vivo Mobile India customer support has been notified about the posted complaint.
    Verified Support
    Aug 10, 2018
    Vivo Mobile India Customer Care's response
    Hi R.Rubakrishna, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay conected for other offer and benefits which held time to time.
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      S
      Sree Ram B
      from Bengaluru, Karnataka
      Aug 9, 2018
      Resolved
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      Vivo is cheating public with this kind of cheap tricks to login to your site and to see your products. You have told that flash offer and while trying for it network failure. Why?.. Don't feel the customers as dogs by showing a one biscuit.... If really sale is going on why these messages for everyone... We lost trust on vivo and we never buy vivo products which plays with emotions of public and we will spread to all our group not to trust vivo which lost trust and cant be rebuild.
      Sep 17, 2018
      Complaint marked as Resolved 
      Vivo Mobile India customer support has been notified about the posted complaint.
      Verified Support
      Aug 10, 2018
      Vivo Mobile India Customer Care's response
      Hi Sree Ram B, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
      Waste of time in your website
      Vivo Mobile India Customer Care's response, Aug 10, 2018
      Verified Support
      Hi, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
      ### I am your costumer, and you know what you guys are piece of ###. I was trying to participate in flash sale even i got the phone into my cart and while processing the payment site was crashed. You ### you frauds.I already have Vivo phone but you know what i am gonna do i am gonna return this phone or if they wont take it back i will destroy it into millions of pieces. ###, ### your company and you ###
      Vivo Mobile India Customer Care's response, Aug 10, 2018
      Verified Support
      Hi ksonam, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
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        A
        Akshay Shivekar
        from Nashik, Maharashtra
        Aug 9, 2018
        Resolved
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        Address: Pune, Maharashtra

        I update my mobile 6/8/2018. After update every application suddenly stopped. And give message not responding. Before update i am not facing such a problem. I this update some security patches and game improvement updates are there. Is there any solution for that to revert back my update or any new update for that yes yes please tell me i am in big trouble. And why you giving such update without test. Its really hectic for us.
        Sep 13, 2018
        Complaint marked as Resolved 
        Vivo Mobile India customer support has been notified about the posted complaint.
        Verified Support
        Aug 10, 2018
        Vivo Mobile India Customer Care's response
        Hi Akshay Shivekar, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com
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          T
          Tamil Technology
          from Chennai, Tamil Nadu
          Aug 9, 2018
          Resolved
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          Address: Pudukkottai, Tamil Nadu, 614621

          Yesterday i clicked buy now option when price decreases to 1947 rs.. But after clicking the button my page was refreshed.. Today again i opened the pc and logged in my account at 11.45am but before 5 minutes the sale start of vivo freedom carnival sale the server of vivo crashed.. I am a vivo customer.. Inspite of being a customer i am offended about this fake activity of vivo company.. I am sure about that this sale is only for promotion of vivo company...
          Sep 11, 2018
          Complaint marked as Resolved 
          Vivo Mobile India customer support has been notified about the posted complaint.
          Verified Support
          Aug 10, 2018
          Vivo Mobile India Customer Care's response
          Hi, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
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            M
            mohan111eee
            from Delhi, Delhi
            Aug 9, 2018
            Resolved
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            Address: Bangalore, Karnataka, 560049
            Website: vivo e-site website flash deals

            Sir i am try in vivo website e-site.com flash deals but fullan full this fake news, but i am check this news fake and confirmed news i checking to vivo company flash deals this confirmed news vivo e-site wesite showing this deal i am two try buying option not showing so i am mind upset all so my friend (Or) total indian people trying vivo wesite so all indian people mind upset so please action vivo company flash deals news...,

            Vivo e-site website flash deals date and time 7-8-2018.12:00pm to 9.8.2018.12:00pm
            Sep 10, 2018
            Complaint marked as Resolved 
            Vivo Mobile India customer support has been notified about the posted complaint.
            Verified Support
            Aug 10, 2018
            Vivo Mobile India Customer Care's response
            Hi mohan111eee, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
            Aug 11, 2018
            Updated by mohan111eee
            this answer i not accept
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              N
              ns1996
              from Kolkata, West Bengal
              Aug 8, 2018
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              Address: 712222
              Website: shop.vivo.com

              Yesterday i clicked buy now option when price decreases to 1947 rs.. But after clicking the button my page was refreshed.. Today again i opened the pc and logged in my account at 11.45am but before 5 minutes the sale start of vivo freedom carnival sale the server of vivo crashed.. I am a vivo customer.. Inspite of being a customer i am offended about this fake activity of vivo company.. I am sure about that this sale is only for promotion of vivo company...
              Vivo Mobile India customer support has been notified about the posted complaint.
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                A
                adsa
                from Amritsar, Punjab
                Aug 8, 2018
                Resolved
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                I was already logged in 10 minutes before the sale started just because of your incapable site engineers or should i say cunning marketers who are probably faking all this rs.1947 # i was automatically logged out just a minute or 2 before the sale was about to start and even after i tried to log in a 100 times your site would crash because of a " server error ".
                Even when i was successfuly able to add the phone to the cart your wonderful websit would again log me out for atleast 10 minutes so that by no means i would be able to purchase the product.
                Thanks for you wonderful service. No matter how many days are left youu people are not going to let anybody win that atleast give everyone a fair chance most of the times your site crash and it will again ask youu to sign up 100s of times even when you loggd in like a minute ago

                And if you are able to add the product by a miracle you would never be able to by it just because the purchase button will not work
                Sep 8, 2018
                Complaint marked as Resolved 
                Vivo Mobile India customer support has been notified about the posted complaint.
                Verified Support
                Aug 08, 2018
                Vivo Mobile India Customer Care's response
                Hi, sorry for the inconvenience caused. The reported issue is resolved now. Please tune on our e-store website, offer is still valid for 1 more day.
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                  D
                  Durga prasad Jaiswal
                  from Kolkata, West Bengal
                  Aug 8, 2018
                  Resolved
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                  Vivo india organized a sale that they will give some of their smartphones at 1947 rupees on 7th august to 9th august at 12 pm via flash sale. But when visit the website this website was unreachable and it open when the sale is over. This happens with most of the people. Even though my internet connection is very good then also i wasn't able to even open the website. Please look into this matter so that this type of marketing can be avoided
                  Sep 11, 2018
                  Complaint marked as Resolved 
                  Vivo Mobile India customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 08, 2018
                  Vivo Mobile India Customer Care's response
                  Hi Durga prasad Jaiswal, we understand your concern. However, the offer was revealed up to a limited stock and many of the customers have already grabbed this offer. Please stay connected with us through our E-store website as you still have 1 more day to grab the exciting deal.
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                    T
                    tusharbhar96
                    from Noida, Uttar Pradesh
                    Aug 8, 2018
                    Resolved
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                    Vivo has advertised about a flash sale from 7-9 august 2018. But this is a scam. They are not conducting any sale. As soon as anyone tries to buy the products, their site crashes. This is a cheap marketing gimmick and therefore i demand complete details of the sale from the company and strict action by authorities. This is a cheap chinese brand and fooling the customers. I recommend everyone to boycott the brand.
                    Sep 8, 2018
                    Complaint marked as Resolved 
                    Vivo Mobile India customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 08, 2018
                    Vivo Mobile India Customer Care's response
                    Hi tusharbhar96, we understand your concern. However, many of the customers have already grabbed this offer. Please stay connected with us through our E-store website as you still have 1 more day to grab the exciting deal.
                    Fraud total

                    I request the TRAI to ask them for successful people along with contact details and proof of transaction
                    Vivo Mobile India Customer Care's response, Aug 10, 2018
                    Verified Support
                    Hi Sumit Saga, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
                    YES this is FRAUD sale. I was able to add the product to Cart but cant do checkout. all the time got error. website crash, unable to sign in again.
                    Vivo Mobile India Customer Care's response, Aug 10, 2018
                    Verified Support
                    Hi, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
                    This is totally fraud sale.
                    They would sign you out and wont let you sign in.
                    fraudsters.
                    Vivo Mobile India Customer Care's response, Aug 10, 2018
                    Verified Support
                    Hi Vivek Tekade, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
                    Yep i agree, I logged in their website 10 mins prior to the sale, was logged out couldn't re log in couldn't add nor check out any items,

                    All part of a cheap scam by a fraud company.
                    Vivo Mobile India Customer Care's response, Aug 11, 2018
                    Verified Support
                    Hi Madangopal R Bhardwaj, sorry for the inconvenience caused. Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.
                    Madangopal R Bhardwaj's reply, Aug 12, 2018
                    Screw your offers I am not buying anything from you guys.
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                      M
                      mishael
                      from Chennai, Tamil Nadu
                      Aug 8, 2018
                      Resolved
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                      Address: Chennai, Tamil Nadu, 600025
                      Website: mshop.vivo.com

                      Hi, i am vanaj from chennai. I am so frustrated with the independence day flash sale... I struggled a lot and finally placed an order of vivo nex... But the order got canceled the next day due to cash on delivery... But the flash day instruction say that all payment modes are available.. And i successfully placed an order.. Using cash on delivery. But it got canceled the next day...
                      Sep 9, 2018
                      Complaint marked as Resolved 
                      Vivo Mobile India customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 08, 2018
                      Vivo Mobile India Customer Care's response
                      Hi mishael, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your details with order number and location on our official mail id that is [protected]@vivoglobal.com
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                        Deepthi Potnuri
                        from Khammam, Telangana
                        Aug 7, 2018
                        Resolved
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                        Address: 533101

                        Believe that this offer is unfair because i would like a written statement explaining your company’s fake offer (I. E freedom sale vivo nex pro 1947 offer) we are always found that page not found pop icon when i open the portal and u bought total 8vivo mobiles in my family now i'm not going believe you nd your offers and what you will do about my complaint.

                        I look forward to hearing from you as soon as possible to resolve this problem. I'm waiting hear from you within 24 hrs about this offer
                        Sep 11, 2018
                        Complaint marked as Resolved 
                        Vivo Mobile India customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 08, 2018
                        Vivo Mobile India Customer Care's response
                        Hi Deepthi Potnuri, we understand your concern. However, the offer was revealed up to a limited stock and many of the customers have already grabbed this offer. Please stay connected with us through our E-store website as you still have 1 more day to grab the exciting deal.
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                          B
                          bhaveshshahn
                          from Mumbai, Maharashtra
                          Aug 7, 2018
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400053
                          Website: Safari

                          Hello team bhavik from mumbai
                          Today vivo lonch freddam sale online shop. Vivo.com/in).1947 flash sale in web site. This side i just click on buying the products price showing same 47990/-but new also advertising started news also dailyhunt freedom sale vivo mobile india but this is fake. I have sum picks. One more just cilck in buy price also same no difference between offer & normal price this kind of misbehaver with consumers
                          Sep 11, 2018
                          Complaint marked as Resolved 
                          Vivo Mobile India customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 08, 2018
                          Vivo Mobile India Customer Care's response
                          Hi bhaveshshahn, Flash sale has been over for today. So, the actual price is displaying. If you could not able to get it today, please stay tune. Offer is still valid for 1 more days. To know more about offer details please go through with this link https://shop.vivo.com/in/sp/independence_sale_terms
                          I ordered a mobile and i cancelled with in 2 mins of completion but upto now there is no responce from bajaj finserv i want my refund back to me
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                            NIKHIL SANGANI
                            from Ahmedabad, Gujarat
                            Aug 6, 2018
                            Resolved
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                            Address: Junagadh, Gujarat, 362220
                            Website: [email protected]

                            Sir delhi vivo hr se mujhe call kiya gaya aur mera vivo company me job offer kiya gaya
                            fir mera document selection kiya
                            fir mujse vivo ke dress code ka courier kar ne ke liye 2500 amount apne bank me deposit karvaya
                            fir mujhe offer letter bheja
                            vivo ke logo vala hr ke signature ke sath
                            aur fir icici bank me current account kholne ke liye 8000 diposit fir se manga
                            aur ab koi call nahi utha raha hai

                            [protected]@gmail.com se mujhe vivo ka offer letter bheja tha

                            [protected] miss radhika
                            [protected] miss ishika
                            [protected] vivo hr head

                            iss no. se mujhe call aaye the

                            niche mene offer letter aur bank ke detail attach kiye hai

                            ye vivo ke naam pe fraud kiya hai in 3 logo ne
                            i request to help from vivo
                            Sep 8, 2018
                            Complaint marked as Resolved 
                            Vivo Mobile India customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 08, 2018
                            Vivo Mobile India Customer Care's response
                            Hi NIKHIL SANGANI, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com
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                              manasrathkonark
                              from Pune, Maharashtra
                              Aug 6, 2018
                              Resolved
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                              Address: Puri, Odisha, 752111

                              Dear Sir/Madam
                              I have purchased one vivo y53 mobile on 8/11/2017.
                              My mobile get autometically restarted for so many times.
                              I have complained this matter at customer care for many times.
                              but the same problem cant be solved till now. i have giving you all the relevant documents for proove.
                              Please do the needful so that i can stay believe on VIVO .
                              Sep 13, 2018
                              Complaint marked as Resolved 
                              Vivo Mobile India customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 08, 2018
                              Vivo Mobile India Customer Care's response
                              Hi manasrathkonark, sorry for the inconvenience caused. Kindly wait for sometime, we will get back to you shortly.
                              Verified Support
                              Aug 10, 2018
                              Vivo Mobile India Customer Care's response
                              Hi manasrathkonark, as per the telephonic conversation, please visit the service centre, so that we may help you accordingly.
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                                A
                                Alam kassar
                                from Delhi, Delhi
                                Aug 4, 2018
                                Resolved
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                                Resolved

                                Dear sir/madam,
                                I am using vivo v9 since 4 months
                                And there is so much hanging problem in this model. I am not satisfied from this phone, from my side this is totaly a waste of money
                                No camera quality
                                So much heating problem
                                Hanging problem

                                Please resolve this problem as soon as possible and if possible please change my phone and issue me new phone please sir

                                Thanks and
                                Regards,
                                Alam kassar
                                Sep 6, 2018
                                Complaint marked as Resolved 
                                Vivo Mobile India customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 04, 2018
                                Vivo Mobile India Customer Care's response
                                Hi Alam kassar, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com
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                                  RV Sandhu
                                  from Moga, Punjab
                                  Aug 2, 2018
                                  Resolved
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                                  Resolved

                                  Address: Firozpur, Punjab, 142047
                                  Website: Complaing about cell phone

                                  Hello vivo i have a vivo v9 mobile the complaint is about a notification that appear on screen it appears upon when i updated my phone on 31.8.2018 the notification is about warning in unknown language pls fix it my problem urgently pls help me asap that i use my phone otherwise my mind will not be relaxed my contact number is [protected] pls hepl me vivo
                                  Sep 4, 2018
                                  Complaint marked as Resolved 
                                  Vivo Mobile India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 04, 2018
                                  Vivo Mobile India Customer Care's response
                                  Hi RV Sandhu, as per the telephonic conversation, you have already got the information regarding your concern.
                                  Dear

                                  Sir/Madam

                                  please accept my request

                                  My EMI account is blocked.
                                  Vivo Mobile India Customer Care's response, Aug 8, 2018
                                  Verified Support
                                  Hi sruju, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]
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                                    shekharb274
                                    from Delhi, Delhi
                                    Aug 2, 2018
                                    Resolved
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                                    Address: New Delhi, Delhi, 110043

                                    I would like to inform that i had purchased vivo v9 mobile recently. There had been an issue regarding non functioning of the headset/handsfree which was provided with the vivo v9 mobile. I approached the authorized vivo service centre which is located in tilak nagar, delhi. They informed that they have no headset available and they would inform me as they were available to them. Almost 10 days have gone they neither informed me nor they are picking up the call.

                                    This is very pathetic service and casual approach being given by the service center to their valuable customers. If this is a general culture being adopted by vivo, i would like to prohibit every one before they purchase any article of vivo. My mobile phone no. Is [protected].
                                    Sep 3, 2018
                                    Complaint marked as Resolved 
                                    Vivo Mobile India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 03, 2018
                                    Vivo Mobile India Customer Care's response
                                    Hi shekharb274, as per the telephonic conversation, required information has been provided to you.
                                    Vivo v7plus
                                    [protected]
                                    Vijayawada
                                    Vivo Mobile India Customer Care's response, Aug 10, 2018
                                    Verified Support
                                    Hi Shaik Azim, as per the telephonic conversation, please visit the service centre, so that we may help you accordingly.
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                                      Rakeshh R Shankarr
                                      from Bengaluru, Karnataka
                                      Jul 31, 2018
                                      Resolved
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                                      Resolved

                                      Address: 562125

                                      I am bangalore resident. I bought a 7+ last october with insurance. It slipped out of my pocked and display broke/splashed. I went to vivo authorized service center in hsr layout and they said that 7+ and 9 series phones display set are in shortage. Ordering a piece takes a weeks time which itself was a let down. Quite difficult to be without a handset for a week since all your data is in that phone and unable to access the resources. I called after 3 days to enquire if its available any early and i made a fool out of myself again. They claimed that its going to take another 7 days to get it. This is ridiculous and unaccepted. I am not going to the local repair shop and get it done but it will void the warranty and insurance will not be covered. I am totally not happy with this situation and repent why i bought this and could have gone with its competitor oppo.
                                      Sep 3, 2018
                                      Complaint marked as Resolved 
                                      Vivo Mobile India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 01, 2018
                                      Vivo Mobile India Customer Care's response
                                      Hi Rakeshh R Shankarr, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com
                                      I am also getting the same error post installing the latest system update by vivo, i followed the step that vivo has suggested but only the phone is restarted the same error again appears
                                      Vivo Mobile India Customer Care's response, Aug 8, 2018
                                      Verified Support
                                      Hi Sanket2302, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]
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                                        Vansh2dg
                                        from Gurgaon, Haryana
                                        Jul 29, 2018
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi, 110070
                                        Website: www.vivo.com

                                        I have a 3 year old vivo v1
                                        I stopped using it for a month or two
                                        When i used my phone it was not in working condition
                                        No sounds
                                        No videos playing
                                        Hanging
                                        Phone taking more than 3 minutes to start
                                        I rebooted and also reset it but it had no improvements
                                        The battery is also quite dead
                                        It's full battery does not last for even one hourly

                                        I am really annoyed by this phone
                                        Sep 12, 2018
                                        Complaint marked as Resolved 
                                        Vivo Mobile India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 29, 2018
                                        Vivo Mobile India Customer Care's response
                                        Hi Vansh2dg, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com
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