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I have shared details with your telephone support team. I was made false pronises twice by two different representatives that someone will call back to me. also same has been shared via email.
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Vivo Mobile India Customer Care's response, Dec 23, 2017
Verified Support
Hi Advik.st, please share your contact number and details on our official mail id that is [email protected]
I want refund money.Cause i'm try 2 time repair my mobile from your care but still problem not solve. Do the needfull.
Vivo Mobile India Customer Care's response, Dec 30, 2017
Verified Support
Hi faras.3113imran, please share your contact number and details on our official mail id that is [email protected]
Faras..u r absolutely correct ...no resolution..no follow up..they ask for contact details and then ViVo will go to sleep...I feel waste of rs 22000..I could have bought 2 good phone in this amount..
Vivo Mobile India Customer Care's response, Jan 6, 2018
Verified Support
Hi Advik.st, we do understand your concern, however, kindly wait for sometime as we assure you that customer satisfaction is our first priority and we have forwarded your details to our concerned department.
I am shouting for nodal officer email id for last 1 month no one help me As a customer it is not our right.
For details check the emails which I sent from [protected]@hotmail.com
For details check the emails which I sent from [protected]@hotmail.com
Vivo Mobile India Customer Care's response, Jan 14, 2018
Verified Support
Hi ibmindia2011, please share your contact number and details on our official mail id that is [email protected]
Vivo mantra is you keep crying and they will keep assuring u...untill one o[censored]s is not out of market...Its been a month, I do not understand what is your concerned deptt. is doing ...
I am not surprised though, this unresolved complaint has been marked resolved..
Vivo Mobile India Customer Care's response, Feb 10, 2018
Verified Support
Hi Advik.st, we would request you to wait for sometime as we have already forwarded your details to our concerned department. We assure you that customer satisfaction is our first priority.
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