Vivo Mobile India — Urgent: Display Issue After Software Update on Vivo X60 Pro+

Vivo Mobile India — Urgent: Display Issue After Software Update on Vivo X60 Pro+

S SHAKIL dor Sep 28, 2023 Sep 30, 2023 This thread was updated on Sep 30, 2023

I recently installed the latest software update on my device vivo x60 pro+, and unfortunately, I have encountered a significant problem with the display. A prominent green line has appeared on the screen, affecting the overall user experience and rendering the device almost unusable. This issue arose immediately after the software update, and I have attempted various troubleshooting steps such as restarting the phone, resetting the display settings, and even performing a factory reset, but the problem persists. I kindly request your prompt attention and assistance in resolving this matter. I am hopeful that a solution can be provided either through a subsequent software update or by guiding me through any additional troubleshooting steps that may be necessary. +1 photos Was this information helpful? No (0) Yes (0)

2 Comments	Share
Submit Close

Related Vivo Mobile India reviews

View all 1040 Vivo Mobile India Reviews

Comments

Vivo Mobile India Customer Care

from Mumbai, Maharashtra

Sep 29, 2023

Verified Support

Hi! It is a matter of grave concern for us that your experience has not been satisfactory. Please share your complete concern with your contact details on our official mail id that is [protected]@vivo.com our team will be happy to help you. Thanks!

SHAKIL dor 's [Complaint's author] reply, Oct 3, 2023

I'm sent mail but this massage show in display

Message blocked
Your message to [email protected] has been blocked. See technical details below for more information.

SHAKIL dor

Sep 30, 2023

Problem not resolved