[Resolved] Vivo Mobile India — Vivo 1609

raj9923

from Patna, Bihar

Address:

East Champaran, Bihar, 845456

I bought my vivo last month
from last few days it has a problem of AUTOMATIC PAUSING OF VIDEO AND MUSIC
it's irritating me
it all started when I updated my phone to the latest version it's annoying me a lot
it is happening even when screen is on also it hangs.for a few seconds
I thought this is a good phone because the shopkeeper said its the new one in market by it is not satisfying me
kindly help me to fix it as soon as possible

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May 30, 2017

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2017

Vivo Mobile India Customer Care's response Hi Raj9923, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com

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Comments

s.p. rathod

from Delhi, Delhi

I have purchase vivo v5 mobile in 8 th December i have facing issue in operating system in 3 days one time customer care software hall mobile second time fashing same issue 3 rd time and finally change the pcb and issue not resolve mobile also change but issue not resolve

Vivo Mobile India Customer Care's response, May 4, 2017

Verified Support

Hi S.P. Rathod, please share your contact number and details on our official mail id that is [email protected]