I've purchased vivo v9(youth) mobile 5 months back, they've give earphones, now those are not functioning properly. on both the side.sound is coming very slow .so I want replacement for that.I have warrenty for 6 months and it is written in guide that if any complaint on accessories before the 6 months of purchase it'll get replaced or get it repaired.Now i want my earphones replaced or repaired as soon as possible.i've attached my purchase bill to this document.please go through it.
hope my problem will get solved as soon as possible.
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Dec 17, 2018
Complaint marked as Resolved
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2018
Vivo Mobile India Customer Care's response Hi Roop Kamal Tej, thank you for contacting Vivo India. We have responded you through message, kindly check.
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