Vivo Mobile India — Vivo money not refunded

[email protected]

Nov 23, 2023

Website:

www.vivo.com

My vivo t2 pro cancelled on 20 October 2023.they told to wait till 10working days.but they mail there is a technical issue in payment account .so give us new account.so I sent a new account.but now they told to wait for 7days .now 10 days completed .they don't give refund reference id and not gave my refund.

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Comments

Vivo Mobile India Customer Care

from Mumbai, Maharashtra

Nov 24, 2023

Verified Support

Hi! It is a matter of grave concern for us that your experience has not been satisfactory. Please share your complete concern with your contact details on our official mail id that is [protected]@vivo.com our team will be happy to help you. Thanks!

[email protected]'s [Complaint's author] reply, Nov 25, 2023

I mail many times to team but they always told to wait for 3-7days and also don't gave me a refund reference id . please solve this problem . I face many difficulty because of money not refunded.