[Resolved]  Vivo Mobile India — vivo s1 pro

Dear team,

I have proudly purchased the vivo brand being made in india on 18 july 2020.

Within three days o[censored]sage i got several comments while speaking, from the opposite person that he is getting an echo (Hearing his voice again).

I thought it may be a network issue.

Within a week almost more than 70 % of people start complaining about the echo sound.

This handset was purchased at the chennai mobiles anna nagar.

I went to the shop and complained about my problem they checked with the phone by making two calls from different mobiles and said no problem found. If the problem persists they suggested me to take it up with service center.

Now even i am getting a echo sound for the past two days.

It becomes a irritant for the usage and creating headache i cannot continue with this problematic phone.

Requesting to refund my money
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Aug 12, 2021
Complaint marked as Resolved 
Verified Support
Aug 11, 2020
Vivo Mobile India Customer Care's response
Hi there. We are very sorry to hear about your experience. Please share your concern with location and contact details on our official mail id that is:- [protected]@vivo.com
Our team will be happy to help you. Thanks!
Aug 13, 2020
Updated by P hari
My contact details are in the Bill itself
Verified Support
Aug 13, 2020
Vivo Mobile India Customer Care's response
Hi, Greetings of the day! Please share details on [protected]@vivo.com
Also, check your message as well.
Complaint comments 

Comments

In which email id I should send .. email id says protected not getting displayed
Vivo Mobile India Customer Care's response, Aug 13, 2020
Verified Support
Hi, Greetings of the day! Please share details on [email protected]
Also, check your message as well.
I buy phone vivo Y15 mobile in this month there are lots of gyroscope delay in mobile please fox or give money back
Vivo Mobile India Customer Care's response, Aug 27, 2020
Verified Support
Hi there. We are sorry for the discomfort. Please share your concern with location and contact details on our official mail id that is [email protected]
Our team will be happy to help you. Thanks!

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