| Address: no-3/33, lakshmipathy nagar , kottamedu, kosavan palayam panchayath, thiruvallur district .602024. |
Your product is getting heated while charging, even i cant pick the mobile and answer the call, my ear is affectd due to your mobile heat.
Finger print is not working (Not at all working).
It is irritaing to unlock my mobile with password though i have finger print unclock. Finger print symbol is appearing unnecesarily after unlock.
My charger cable is torned out with 2 months.
Your product becomes unresponsive manytimes. The screen is getting totally black, background running app button is not working properly, many times it is unresponsive.
For many times it is saying that please delete the app many errors occured in one week, this is stated for all the app.
Due to your mobile it gave me more stress, i lost many customers in meantime of your unresponsive product. Which affected my mental health.
Pls exchange me new mobile or refund my whole money, everything i spend because of your product buying and transportation charge i spend your mobile to make it work properly, which is a time waste.
Aug 12, 2021
Complaint marked as Resolved
Verified Support
Aug 06, 2020
Vivo Mobile India Customer Care's response Hi there. We are very sorry to hear about your experience. Please share your concern with handset deatils, location and contact details on our official mail id that is:- [protected]@vivo.com
Our team will be happy to help you. Thanks!
We have sent our Email address via DM as well. Please check.