Vivo Mobile India — VIVO T1 pro

I have placed order for vivi t1 pro model on your website on[protected] and the order no is

[protected].

Still i didn't get a call from courier team. Regarding this order, i chat with your team and they said that it will deliver to u before 21st but when i am seeing that courier tracker, it is documented as consignee unavailable. How can they document wrong information without contacting me.

Please confirm whether i will get the device or not.

Regards
Venkateswaran
[protected]
[protected]
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Comments

Hi Venkateswaran! Sorry for the trouble caused to you. Please share your complete concern with your contact details on our official mail id that is [protected]@vivo.com our team will be happy to help you. Thanks!
[email protected]'s [Complaint's author] reply, Feb 27, 2023
Hi
order placed on 18th feb and order no is 23021718101817515647
Shipment number : 1601314110260 Copy
Logistics company: Delhivery

I didn't get any call or sms oe email from Courier team but they updated as that i was not reachable
2023-02-26 13:46:21
Coimbatore_Kaniyur_H (Tamil Nadu) Returned as per Client Instructions
2023-02-25 19:27:44
Coimbatore_Kaniyur_H (Tamil Nadu) Added to Trip
2023-02-25 18:24:07
Coimbatore_Kaniyur_H (Tamil Nadu) Added to Bag
2023-02-25 18:12:20
Coimbatore_Kaniyur_H (Tamil Nadu) Scanned Through X-Ray
2023-02-25 17:38:24
Coimbatore_Kaniyur_H (Tamil Nadu) Shipment Received at Facility
2023-02-25 15:55:50
Coimbatore_Kaniyur_H (Tamil Nadu) Trip received
2023-02-25 14:15:05
Coimbatore_Kaniyur_H (Tamil Nadu) Vehicle Arrived
2023-02-25 12:54:19
Cjb_Kovaipudur_Dc (Tamil Nadu) Added to Trip
2023-02-25 12:25:04
Cjb_Kovaipudur_Dc (Tamil Nadu) Added to Bag
2023-02-25 01:50:19
Cjb_Kovaipudur_Dc (Tamil Nadu) No client instructions to Reattempt
2023-02-24 14:01:15
Cjb_Kovaipudur_Dc (Tamil Nadu) Consignee refused to accept/order cancelled
2023-02-24 14:01:15
Cjb_Kovaipudur_Dc (Tamil Nadu) Agent remark incorrect
2023-02-24 11:44:47
Cjb_Kovaipudur_Dc (Tamil Nadu) Reattempt as per Client's instruction
2023-02-24 10:37:05
Cjb_Kovaipudur_Dc (Tamil Nadu) Consignee Unavailable
2023-02-24 09:29:17
Cjb_Kovaipudur_Dc (Tamil Nadu) Out for delivery
2023-02-24 08:31:22
Cjb_Kovaipudur_Dc (Tamil Nadu) Shipment Received at Facility
2023-02-24 06:47:36
Cjb_Kovaipudur_Dc (Tamil Nadu) Trip received
2023-02-24 06:46:40
Cjb_Kovaipudur_Dc (Tamil Nadu) Vehicle Arrived
2023-02-24 04:40:04
Coimbatore_Kaniyur_H (Tamil Nadu) Added to Trip
2023-02-23 17:56:06
Coimbatore_Kaniyur_H (Tamil Nadu) Added to Bag
2023-02-23 16:57:54
Coimbatore_Kaniyur_H (Tamil Nadu) Scanned Through X-Ray
2023-02-23 16:44:36
Coimbatore_Kaniyur_H (Tamil Nadu) Shipment Received at Facility
2023-02-23 15:14:27
Coimbatore_Kaniyur_H (Tamil Nadu) Trip received
2023-02-23 15:11:57
Coimbatore_Kaniyur_H (Tamil Nadu) Vehicle Arrived
2023-02-23 14:07:25
Cjb_Kovaipudur_Dc (Tamil Nadu) Reattempt - As per NDR instructions
2023-02-23 13:05:24
Cjb_Kovaipudur_Dc (Tamil Nadu) Added to Trip
2023-02-23 13:04:22
Cjb_Kovaipudur_Dc (Tamil Nadu) Added to Bag
2023-02-23 00:27:47
Cjb_Kovaipudur_Dc (Tamil Nadu) No client instructions to Reattempt
2023-02-22 16:47:45
Cjb_Kovaipudur_Dc (Tamil Nadu) Maximum attempts reached
2023-02-22 11:32:20
Cjb_Kovaipudur_Dc (Tamil Nadu) Consignee Unavailable
2023-02-22 09:46:33
Cjb_Kovaipudur_Dc (Tamil Nadu) Out for delivery
2023-02-21 12:42:04
Cjb_Kovaipudur_Dc (Tamil Nadu) Consignee Unavailable
2023-02-21 08:59:49
Cjb_Kovaipudur_Dc (Tamil Nadu) Out for delivery
2023-02-20 12:02:35
Cjb_Kovaipudur_Dc (Tamil Nadu) Consignee Unavailable
2023-02-20 12:02:32
Cjb_Kovaipudur_Dc (Tamil Nadu) Call placed to consignee
2023-02-20 09:08:51
Cjb_Kovaipudur_Dc (Tamil Nadu) Out for delivery
2023-02-20 08:46:34
Cjb_Kovaipudur_Dc (Tamil Nadu) Shipment Received at Facility
2023-02-20 06:58:39
Cjb_Kovaipudur_Dc (Tamil Nadu) Trip received
2023-02-20 06:50:11
Cjb_Kovaipudur_Dc (Tamil Nadu) Vehicle Arrived
2023-02-20 03:38:22
Coimbatore_Kaniyur_H (Tamil Nadu) Added to Trip
2023-02-20 01:11:32
Coimbatore_Kaniyur_H (Tamil Nadu) Added to Bag
2023-02-20 00:57:50
Coimbatore_Kaniyur_H (Tamil Nadu) Scanned Through X-Ray
2023-02-20 00:51:47
Coimbatore_Kaniyur_H (Tamil Nadu) Shipment Received at Facility
2023-02-19 23:49:07
Coimbatore_Kaniyur_H (Tamil Nadu) Trip received
2023-02-19 23:28:07
Coimbatore_Kaniyur_H (Tamil Nadu) Vehicle Arrived
2023-02-19 22:44:18
Coimbatore_Karayam_DT (Tamil Nadu) Added to Trip
2023-02-19 22:44:18
Coimbatore_Karayam_DT (Tamil Nadu) Trip received
2023-02-19 22:42:26
Coimbatore_Karayam_DT (Tamil Nadu) Vehicle Arrived
2023-02-19 12:07:26
Delhi_Airport_OT (Delhi) Added to Trip
2023-02-19 12:07:25
Delhi_Airport_OT (Delhi) Trip received
2023-02-19 11:18:47
Delhi_Airport_OT (Delhi) Vehicle Arrived
2023-02-19 09:37:17
Delhi_Airport_GW (Delhi) Added to Trip
2023-02-19 05:32:39
Delhi_Airport_GW (Delhi) Added to Bag
2023-02-19 05:16:36
Delhi_Airport_GW (Delhi) System weight captured
2023-02-19 04:47:09
Delhi_Airport_GW (Delhi) System weight captured
2023-02-19 04:20:02
Delhi_Airport_GW (Delhi) Scanned Through X-Ray
2023-02-19 04:16:43
Delhi_Airport_GW (Delhi) Shipment Received at Facility
2023-02-19 03:39:20
Delhi_Airport_GW (Delhi) Trip received
2023-02-19 01:59:01
Delhi_Airport_GW (Delhi) Vehicle Arrived
2023-02-19 00:06:16
Noida_Sector63D_C (Uttar Pradesh) Added to Trip
2023-02-18 21:20:49
Noida_Sector63D_C (Uttar Pradesh) Added to Bag
2023-02-18 21:20:34
Noida_Sector63D_C (Uttar Pradesh) Shipment Recieved at Origin Center
2023-02-18 17:14:32
Noida_Sector63D_C (Uttar Pradesh) Shipment picked up
2023-02-18 15:10:08
Your package has been shipped,please waiting for receive.
2023-02-18 14:35:12
Noida_Sector63D_C (Uttar Pradesh) Pickup scheduled
2023-02-18 14:35:11
Noida_Sector63D_C (Uttar Pradesh) Consignment Manifested
2023-02-17 18:12:16
Payment is successful, please waiting for delivery.
2023-02-17 18:10:18
Order submitted successfully

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