[Resolved] Vivo Mobile India — vivo v5 not responding

[Resolved] Vivo Mobile India — vivo v5 not responding

S Shirisha B.Reddy from Nagercoil, Tamil Nadu

My vivo v5 more than a year old that was working perfectly fine is dead unexpectedly. The phone showed no signs of any problem. Overnight it has completely switched off (Had sufficient battery) and is not even charging now. Seeking assistance in getting the phone repaird. The vivo service centre at bangalore has shown least interest over the call in helping resolve the issue. Calls are being ignored or repeatedly disconnected by the operators. Was this information helpful? No (0) Yes (0)
Jun 16, 2018 Complaint marked as Resolved Vivo Mobile India customer support has been notified about the posted complaint. Verified Support May 16, 2018 Vivo Mobile India Customer Care's response Hi Shirisha B.Reddy, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com
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Comments

Abhi Manohar

from Edakkulam, Kerala

I had purchased the phone on April 27th...Battery seems to be working good then but now it's draining fast than usual. Contacted the nearest service center to replace the battery in warranty and they failed to do so

Vivo Mobile India Customer Care's response, May 16, 2018

Verified Support

Hi Abhi Manohar, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

Neelam Paul

from Namakkal, Tamil Nadu

Hi, i have a problem on the sound.My phone is not making any sound, if any call comes than loudspeaker is not working and can`t play any vidios cause sound is not playing

Vivo Mobile India Customer Care's response, May 22, 2018

Verified Support

Hi Neelam Paul, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

Janhavi Patil

from Mumbai, Maharashtra

I purchased y55s a year ago. It's camera is not working. Whenever I open the app, i get a notification that "Access may be restricted due to your system settings or third party security software."

Vivo Mobile India Customer Care's response, May 30, 2018

Verified Support

Hi Janhavi Patil, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

Dipti Varshney

from Muzaffarnagar, Uttar Pradesh

I have bought vivo v5... in starting the volume was good but by time its volume go worst and now the volume is so low that even on putting it on top of level it does not make it good... The volume is very very slow... plz solve the issue as soon as possible.

Vivo Mobile India Customer Care's response, May 31, 2018

Verified Support

Hi Dipti Varshney, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]