[Resolved] Vivo Mobile India — vivo v5 plus-media plays through earpiece instead of speakers after answering a call

Vysakh P Nair

from Korampallam, Tamil Nadu

Address:

Coimbatore, Tamil Nadu, 641020

Media plays through earpiece instead of speakers after answering a call. This happens after noughgut update. Also whenever a new call comes the wallpaper of that call is shown as the same one set for old call. Please fix this issue. Its a very major bug. Its very irritating. Kindly fix asap and update. I waited for a new update and got updated yesterday hoping it would have fixed. But unfortunately not. Please take care of this on priority.

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Mar 2, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2018

Vivo Mobile India Customer Care's response Hi Vysakh P Nair, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com

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Comments

Naresh Dhobale

from Mumbai, Maharashtra

Vivo mobile madel no Y 69 which i was purchace on 05.10.2017 . now i am facing the problem of fast discharge that mobile discharge within 1 hour after full charge . please suggest something what can i do?
[protected] is my mobile no. please try to solve my problem

Vivo Mobile India Customer Care's response, Feb 1, 2018

Verified Support

Hi Naresh Dhobale, sorry for the inconvenience caused. Thank you for sharing the contact number, we will get back to you shortly.

Vivo Mobile India Customer Care's response, Feb 3, 2018

Verified Support

Hi Naresh Dhobale, as per the telephonic conversation, you have already got the information regarding your concern.