[Resolved] Vivo Mobile India — vivo v7 plus contacts merging

Raghav Arry

from Delhi, Delhi

Address:

New Delhi, Delhi, 110044

Hi im using v7plus in which im facing problem in my contacts. My contacts are getting merge in each other automatically. For example if i have save a number on the name of sahil batta after some time it create a contact contatining same number but on different name so when i m calling it is showing raghav instead of sahil. Same isseu is with whatsapp differnt contact name is showing on same number. Please help me out in it

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Mar 12, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2018

Vivo Mobile India Customer Care's response Hi Raghav Arry, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com

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Comments

silambu.v

from Chennai, Tamil Nadu

i do have the same problem and if i'm about to delete that particular contact, I couldn't do it as the options for deleting that particular contact is not displayed. Kindly come up with some solution to arrest the problem.

Vivo Mobile India Customer Care's response, Feb 5, 2018

Verified Support

Hi silambu.v, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

Udaya Kumar Govind

from Chennai, Tamil Nadu

Im using VIVO V7 mobile. If I play any Musical app for few minutes it is getting stopped itself and not continue to run at least for 10 minutes... Its really annoying me as this is another major concern

Vivo Mobile India Customer Care's response, Feb 6, 2018

Verified Support

Hi Udaya Kumar Govind, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]