[Resolved] Vivo Mobile India — vivo v9 burst after full charge

Naveen59

from Pundri, Haryana

Address:

Panipat, Haryana

Sir my vivo v9 phone burst when i charge my device and after that i receive an call and while talking my phone burst and fumes comes out from the backside.. Now tell me what should i do how i get my money back. Phone is still in warranty. I add some picture of my device. I hope u solve my issue and instruct me to how i get my money back or how i fulfil my damages

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Jun 12, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

May 12, 2018

Vivo Mobile India Customer Care's response Hi Naveen59, as per the telephonic conversation, please visit the service centre, so that we may help you accordingly.

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Comments

Harvinder Sufi

from Bengaluru, Karnataka

I have vivo v9 youth. 10 days old. but my experience with this phone very bad. phone battery backup too low. some apps not working. phone not working i accept

Vivo Mobile India Customer Care's response, May 18, 2018

Verified Support

Hi Harvinder Sufi, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

Mahe@

from Hyderabad, Telangana

Bike auto accident may 16 afternoon 12:30pm to 2:00pm

Vivo Mobile India Customer Care's response, May 23, 2018

Verified Support

Hi Mahe@, thank you for writing to us. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]