[Resolved] Vivo Mobile India — vivo v9 getting hanged and slow,horrible phone

mhfaruqui

from Imphal, Manipur

Address:

411044

Dear vivo,
I bought vivo v9 on 14 april 2018 and phone is really very very horrible quality getting hanged as well as very slow. I asked the store they straight way said contact vivo coustmer care. I make call to coustmer care and he told me to clear junk and update system but still no improvement. I request you to replace my phone immediately. I can not afford any delay so do the needful immediately.

Mujibul hai faruqui

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May 25, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2018

Vivo Mobile India Customer Care's response Hi Mujibul Hai Faruqui, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com

Apr 26, 2018

Updated by mhfaruqui Vivo are you sleeping or interested to resolve the Coustmer complaints.please immediately stop production and don't trap Coustmer.its our hard earned money guyes think before buying vivo V9, believe me I am really very disappointed by this mobile.

Mar 22, 2019

Updated by mhfaruqui Vivo is not a good brand please guys buy something else. I wrote my contact number and email ID but every time they are writing share your contact details to make other people fool. I uesd almost one year and my opinion is strictly don't buy vivo.

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Comments

Kamlesh Anbhavane

from Mumbai, Maharashtra

Still pending my v5s issue... I think its chep brand

Vivo Mobile India Customer Care's response, Apr 24, 2018

Verified Support

Hi Kamlesh Anbhavane, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

mhfaruqui

from Imphal, Manipur

Dear VIVO, Please note that already shared my email id, Mobile numbers, and residential address.so request you to take corrective action instead doing time pass.This was my biggest mistake I bought Vivo V9 worst mobile ever.I feel Amir sir promoting this mobile but I am worng finally Amir sir is also a business.I don't have time to visit service centre, which is 30 kilometres far away from my residence and waste my time and petrol.Vivo V9 is worst mobile and VIVO service is horrible.

Vivo Mobile India Customer Care's response, Apr 24, 2018

Verified Support

Hi mhfaruqui, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

Vivo Mobile India Customer Care's response, Apr 24, 2018

Verified Support

Hi Mujibul Hai Faruqui, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]