[Resolved] Vivo Mobile India — Vivo Y50 pearl white 8G +128G headset warranty refused

[Resolved] Vivo Mobile India — Vivo Y50 pearl white 8G +128G headset warranty refused

S Singhkaursimerpreet from Powai, Maharashtra

Dear team I am preet Kaur purchased a vivo Y50 pearl white 8G +128G mobile on[protected]. Imei no.is [protected]. Today[protected] suddenly sound stop transmiting from headset. As company commited to give 6 month warranty on head set . I visit vivo care office in sirsa vigour mobile india limited gst no 06AAECV8760D1Z8 . but they refused to repair or change this headset with silly reason that dust particles are on headset with delivery receipt no MWINHR[protected]. But in real there is no such dust. I am attaching the snaps of headset with close up and whole image both. Warranty card page Delevery receipt with remarks . Mobile phone box image with details . Please take needful action on my request . I shall be thankful to you. +1 photos Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved Dec 16, 2020 Updated by Singhkaursimerpreet Ok means sir bato me resolve karoge vivo walo . App change nahi kar k doge earphones . American ya London k environment k liye banaye hain kya earphone . Indian environment jab he hi dusty too earphone use karne k liye glass chamber lagaye. Very disappointed from after sale service from vivo mobile Verified Support Dec 17, 2020 Vivo Mobile India Customer Care's response Hi, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your complete concern on our official mail id which is [protected]@vivo.com. Verified Support Dec 17, 2020 Vivo Mobile India Customer Care's response As per the validation with the service team, we have shared complete observation and remarks via email. Request you to please check and acknowledge.
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