[Resolved] Vivo Mobile India — vivo y71i

Guhan Kumaresan

from Visakhapatnam, Andhra Pradesh

Address:

638002

I had brought vivo y71i mobile on 14.08.2018. Within 7 days the performance of the mobile is too bad. Mobile is hanging and the responce of the touch screen is too slow it's not functioning as like a new mobile. And the phone is also getting too heat for a short time o[censored]sage. I request vivo to rectify this problem or else need a replacement of new mobile in some other vivo models. Mobile is

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Sep 23, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2018

Vivo Mobile India Customer Care's response Hi Guhan Kumaresan, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com