[Resolved]  Vivo Mobile India — vivo z1x apps keep crashing, music player gaana wynk stops after 1 or 2 songs every single time.

Address:Panchkula, Haryana, 134116

I just bought vivo z1x 2 days ago and apps like album, camera, music player keeps crashing every single time. Tried uninstalling and reinstalling apps... Updated apps from playstore but nothing worked.
Music keep stopping in between songs and it's frustrating that i cannot listen to more than 1 or 2 songs at a time, app crashes and i have to start from beginning every time. Tried different apps like music player, gaana, wynk music... All apps have same problem of crashing in between songs. Updated all of them... Even i did factory reset 2 time and still the problem remains there.

Please help me fix my 2 days old vivo z1x phone
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Nov 13, 2019
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2019
Vivo Mobile India Customer Care's response
Hi Gaurav1102, sorry for the inconvenience caused. We have responded you through message, we would request you to please check it.
Complaint comments 

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Writing this with a great disappointment. I bought a vivo z1x handset last week. All applications including default applications like camera, gallery keep crashing. The issue has been increasing day by day. I contacted customer support and they advised me to connect with wifi and do a reboot. I tried it but no luck.
Vivo Mobile India Customer Care's response, Oct 17, 2019
Verified Support
Hi, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your concern with complete details, contact number on our official mail id that is [email protected]

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